Operations | Monitoring | ITSM | DevOps | Cloud

A version of this blog first appeared in APMdigest. A new study by OpsRamp on the state of the Managed Service Providers (MSP) market concludes that MSPs face a market of bountiful opportunities but must prepare for growth by embracing complex technologies like hybrid cloud management, root cause analysis and automation.

Antivirus software refers to any program that’s specially designed to detect and remove malicious software (malware). After installation, antivirus software usually works continuously in the background to offer real-time protection against viruses and malware. A comprehensive AV solution can help you protect your device or network from various cyberthreats like malware, spyware and phishing.

Just because school is out doesn’t mean that you should let your marketing efforts take a summer vacation as well. Here are seven easy activities to market your MSP that you can implement that will keep your marketing efforts chugging along through the heated months to set you up nicely for the fall and winter ahead.

Ransomware threatens the loss of crucial data as well as financial loss. However, with the right knowledge and tools, you can take action to protect your business from the damaging effects of ransomware. In a 2022 Coveware Q1 ransomware report, the average ransom payment was $211,529 with an average of 26 days for downtime suffered. Ransomware obviously continues to be a huge and costly threat to industries across the board.

When it comes to disaster recovery, there are important decisions to be made so you can be prepared for whatever comes your way. These decisions fall into three major categories.

Organizations are continually increasing the number of devices and technologies used within their IT environments. To ensure these IT environments are functioning well and providing users a good experience, a company’s IT infrastructure must be tracked and maintained. This is accomplished through the use of infrastructure monitoring.