Remote access is a means to extend network accessibility by establishing a connection over a server. It allows users to manage and view the system from remote locations when they’re not able to connect physically. In short, remote access allows users to access their systems and IT infrastructure just by using an internet connection or telecommunication protocol.

Today, businesses rely on the cloud to help with many tasks, from data backup to team collaboration. In fact, Zippia’s 2022 cloud adoption statistics reveal that 94% of enterprises use cloud services, and 48% of businesses choose to store their most important data in the cloud.” Discover the differences between cloud backup vs. cloud sync and storage in this post.

Software patching is the important process of deploying updates. These updates are often released to resolve security vulnerabilities and exploits that could lead to a cyberattack. In fact, many high-profile cyberattacks could have been minimized or avoided altogether if not for unpatched software -- which is why patch management is a critical part of cybersecurity best practices and compliance. As cybersecurity regulations continue to roll out, new standards are being created for patch management.

Over the years I have spoken with many prospects and partners about changing RMM solutions. When I’d ask the question “Why did you change?”, often the answer would be that their previous solution was too noisy when it came to generating email notifications. The sheer volume of notifications that some RMM solutions generate can make it very difficult for users to see the wood from the trees, resulting in important notifications being missed.

2022 was an amazing year for NinjaOne and our partners. This year alone, we released three new products to general availability and delivered over 400 product enhancements and new features for our customers. Most critically, improvements crossed products, use cases, and users to deliver a better IT management experience for all our customers.

This month, I have been delivering a three-part Boot camp series focused on the MSP Sales process. MSPs that I have been speaking with lately, have been telling me that they are starting to gain success with their marketing, and are increasing the volume of leads they are generating. However, they are also telling me they’re struggling with how to move those leads through the sales process and converting them into new, signed, Managed Services contracts at the end.

There’s no doubt that patching is tedious work. However, CNP technologies’ article on the importance of patching points out that “74% of companies say they simply can’t patch fast enough because the average time to patch is 102 days.” Understanding the patch management lifecycle is the first step that organizations take towards optimizing patching processes and creating a more secure IT environment.