Operations | Monitoring | ITSM | DevOps | Cloud

Even with the rise of high-speed networks and sophisticated monitoring tools, VoIP Call Data Records (CDR) remain an essential resource for troubleshooting and optimizing bandwidth usage. These records provide a granular view of call quality, latency, jitter, and packet loss—critical factors that directly impact voice performance.

Managing IT systems in interconnected environments often requires shutting down or rebooting remote computers for several reasons. For instance, you might want to reboot the computer to troubleshoot errors and address software updates. Or you might shut it down as part of your security protocols. In this post, you’ll learn three popular methods for rebooting or shutting down remote computers. We’ll also cover some additional considerations, including potential issues and how to solve them.

HAProxy Enterprise 3.1 is now available! With every release, HAProxy Enterprise redefines what to expect from a software load balancer, and 3.1 is no different. With a brand new ADFSPIP Module and enhancements to the HAProxy Enterprise UDP Module, CAPTCHA Module, Global Profiling Engine, Stream Processing Offloading Engine, and Route Health Injection Module, this version improves HAProxy Enterprise's legendary performance and provides even greater flexibility and security.

A simple spreadsheet mistake just cost a company $40,000 in remediation time. How much could manual IP management be costing you?

In my role in product management, I get the opportunity to meet with network operations professionals in a range of organizations. When I ask them about the challenges they’re facing, their responses can largely be summed up in one word: complexity.