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The latest News and Information on IT Networks and related technologies.

How to Monitor Network Performance for Multi-Site Businesses

When you’re a business managing network performance across 15 branch offices in different cities, you’re going to see some blind spots. Your headquarters may experience consistent connectivity, while remote location experience unpredictable slowdowns that can affect your daily operations.

The 54% Improvement Playbook: How Top Performers Integrate GenAI into ITSM

Don't just read the report—learn how to replicate its most impressive results. In our 2025 State of ITSM Report, a select group of top-performing organizations achieved a staggering 54.3% reduction in resolution time by strategically integrating GenAI. This live session moves beyond the data to share their playbook. We'll provide a step-by-step guide on how to pair GenAI with foundational ITSM practices and demonstrate how to weave these tools into your team's daily workflows to achieve maximum efficiency.

The Ultimate Small Office Downtime Prevention Checklist

We've all been there. It is 2:00 PM on a Tuesday, one hour to the deadline, and all of a sudden the internet goes dead. Or the server freezes. Or that critical piece of software decides this is the right time to insist on an update which it cannot perform. What follows is not quietness, but the costly sound of productivity grinding to a halt.

Types of Cyber Security Attacks

Damaging cyber attacks are a rising concern as organizations increasingly rely on digital technology for managing sensitive data and running core business operations. While technology can increase business efficiency, without security measures in place, a digital-first approach can end up introducing vulnerabilities and putting data at risk.

Top 7 Kubernetes Add-ons

The open-source Kubernetes platform is designed to help simplify application deployment through Linux containers. It supports tasks like deploying workloads in the form of pods, clustering nodes, managing container runtimes, and tracking resources. The Kubernetes microservices system has risen in popularity over the last several years as an easy way to support, scale, and manage applications.

Optimizing DCI for AI Growth: All Roads Lead to Managed Optical Fiber Networks

The accelerating demand for artificial intelligence and cloud-based applications is fundamentally altering how organizations approach physical infrastructure. As data center construction shifts toward rural geographies in search of affordable power and real estate, the connectivity binding these facilities together has become a critical bottleneck. Network architects and CIOs are currently facing a complex decision matrix regarding Data Center Interconnect (DCI) deployment.

What the Latest Google "AI Mode" Means for Users Who Care about Privacy and Better Experiences

When Google introduced its AI highlights above the main search results, we thought that was all the company would push to prove its determination to turn traditional Google Search, praised by businesses for expansive SEO opportunities, into an AI-powered experience. But if you live in the U.S. and have recently paid attention to the Google homepage, there's a new button called "AI Mode." Well, it turns out the company is still working hard not to lose its dominance to competitors.

Context is King: Why Network AI Needs Domain Knowledge to Work

Generic AI fails in network operations because it lacks the “institutional knowledge” of your specific environment and business priorities. Learn how Kentik’s Custom Network Context encodes your unique operational reality into AI Advisor, turning a generic chatbot into a context-aware teammate.