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What Is a CMDB, and Why Is It Called the Heart of ITSM?

Jun 22, 2026 By Motadata In Motadata
In this video, discover why a Configuration Management Database (CMDB) is considered the heart of IT Service Management (ITSM). Learn how a CMDB helps IT teams understand dependencies, assess change impact, accelerate incident resolution, and build a reliable foundation for service management processes.
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LocalXpose: The Best ngrok UDP Alternative in 2026 - Review

LocalXpose: The Best ngrok UDP Alternative in 2026 - Review

Jun 21, 2026 By OpsMatters In OpsMatters
When you need to share a local project with the world, spin up a quick webhook receiver, or test an API, ngrok is usually the first tool most developers grab. It is reliable, familiar, and handles standard HTTP, HTTPS, and TCP traffic effectively. But if you have tried to build or test anything that relies on User Datagram Protocol (UDP) traffic, you have likely hit a roadblock. Out of the box, ngrok does not natively support UDP tunnels.
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haproxy

AWS Summit London & NYC: what engineers want

Jun 19, 2026 By Iwan Price-Evans In HAProxy
Across two AWS Summit events in London and New York City, we had the chance to speak with more than 1,000 engineers. They came from startups building their first production stack, and enterprises managing large AWS and multi-cloud deployments. The energy was exactly what you'd expect: major AWS launches, dozens of new service announcements, wall-to-wall cloud conversations. And HAProxy right in the middle of it.
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KWhy? MSP Webinar

Jun 18, 2026 By Auvik In Auvik
Most MSPs are sitting on a goldmine of data across their tools. The problem isn’t access, it’s knowing what *actually* matters… and how to use it to drive better outcomes. Join Amanda Doucette-Lachapelle and Kyle Christensen (Empath) as they walk through how to use KPIs to make smarter, more confident decisions, with real examples you can apply right away.
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Kentik

Tapirs, Trainings, and Team Dinners: My First Kentik Meetup

Jun 18, 2026 By Gavin Hower In Kentik
Gavin joined Kentik’s People Ops team less than a year ago, so when April brought his first team offsite and his first HR conference in San Diego, it was a lot of firsts at once. He writes about meeting his colleagues face to face for the first time, what he took away from HRA 26, and his new appreciation for tapirs.
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