Operations | Monitoring | ITSM | DevOps | Cloud

NOC, or network operation center, processes have been set in stone for decades. But it’s time for some of these processes to evolve. Digital transformation and the cloud era have led to the rise of DevOps, and with it, service ownership. Service ownership means that developers take responsibility for supporting the software they deliver at every stage of the life cycle. This brings development teams closer to their customers, the business, and the value they deliver.

Network topology can get very complicated in the cloud, especially when you’re sending data to external SaaS providers. You will likely need to configure gateways and firewalls and keep close tabs on those points of egress. However, if your infrastructure exists within AWS, there’s a much simpler way and that’s through an AWS PrivateLink endpoint.

Your IT Infrastructure team faces untenable demands on their time and resources as your organization increasingly relies on complex hybrid infrastructures and an ever-growing set of technologies and cloud-based services. You can actually limit visibility and slow triage as you add monitoring tools to cover this expansion, blocking critical insight into your environment at the IT service level. What’s really required to be successful in today’s IT infrastructure environment?

SD-WAN has been making waves in the networking world thanks to its ability to provide dependable edge-to-cloud connectivity. Here’s how it works, and how it could help you.

One of my initial surprises upon joining Catchpoint about five months ago was to do with how much confusion there is in the observability market. Every single vendor has almost the same message around ensuring a great digital experience for your customers or employees or both. Of course, these experiences are critical to get right, but for the most part many of these solutions, at best, help to ensure that sites are live and available, and that they are reachable by some users.