The acceleration in digitalization, also due to the pandemic, has brought an organization’s business and IT teams and strategic goals closer together than ever before. Chief Information Officers (CIOs) have existed since the early 1980s and, until recently, their typical role was primarily focused on managing the technology infrastructure. But in a post-pandemic world, that role is now expanding beyond traditional IT responsibilities.

The Java Collections Framework was a huge leap forward when it was introduced as part of Java 2 (JDK 1.2). Thanks to the included collection classes we finally moved beyond the limits of Vector and Hashtable to more mature and generic solutions. With the introduction of streams and functional concepts in Java 8 the framework took everything to the next level. One of the core principles underlying the framework is coding to the interface.

Having enough time available is a struggle we all experience. Technological innovations enable us to develop and deploy software at lightning speed: Sometimes we can push more to production than our organizations’ IT environments can handle. At the same time, we want to increase customer satisfaction by reducing downtime. But how are you going to keep customer satisfaction rates high if a large majority of incidents are caused by changes?

When you migrated critical infrastructure to the cloud, what were your goals and expectations? Odds are, you hoped leaving on-premises infrastructure would produce significant organizational benefits. You probably figured you’d streamline operations and reduce management overhead. You felt you’d have an easier time meeting business goals. Perhaps most important of all, you likely expected your environment would become less complex, and even cost less to operate.

Observability and monitoring is a fundamental part of the contact center environment. When there are thousands of live voice and other multi-channel interactions happening, it is crucial to keep a close eye on the system because any issue in service gives an instant blow to the customer experience. Asterisk is a free and open source framework for building communications applications and is sponsored by Sangoma.

The new release of AppDynamics Monitoring for SAP Solutions continues to evolve in providing broader observability into your SAP environment.

Tom Granot and myself have had the privilege of Vlad Mihalcea’s online company for a while now. As a result we decided to do a workshop together talking about a lot of the things we learned in the process. This workshop would be pretty informal ad-hoc, just a bunch of guys chatting and showing off what we can do with tooling.

For the last five years, Logz.io has tracked and measured the pulse of DevOps, as well as adoption of key trends and technology, through our DevOps Pulse survey and report. One of the obvious focus areas for us, as a company whose products are based on industry-leading open source, is the increased rise of incredibly useful open-source observability solutions, in general.