PagerDuty Summit 2021: Jennifer Tejada Opening Keynote
To succeed in a world of digital first customer experiences, operations must also be digital first. Join PagerDuty CEO Jennifer Tejada for her keynote at PagerDuty Summit 2021.
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The latest News and Information on IT Operations Management and related technologies.
A guide to installing recycling equipment in the factory
While the current health crisis has seen a slowdown across many sectors of the business community, many vital service operations have had to continue in often trying conditions. For manufacturing and industrial operators, as well as those involved in transport and logistics, the need to maintain supply remains a priority. A consequence of heavy demand is the need to deal with waste materials management, and supporting plant and equipment needs to be maintained and upgraded.
Enterprise Alert's Automation Engine: Creating BMC Incidents
Recently we have received a lot of requests for Enterprise Alert to not only alert on critical situations but to also take a proactive approach to initiate, record and track those situations through ITSM tools such as ServiceNow and BMC Remedy. This post will center around what happens when critical systems fail and tickets are not being created in BMC due to a break in the workflow.
Invisible Security at the Speed of Cloud
Security teams have the tough job of monitoring and securing every single workload in each cloud and for workloads in the development pipeline. Inevitably, these processes wind up being a bottleneck from the developer’s perspective, and developers get frustrated. Understandably, developers feel like security is simply making their jobs harder. But, on the other hand, security teams feel like they’re powerless to provide full coverage.
Wiley Relies on PagerDuty as the World Moves Towards Digital Learning
John Wiley & Sons, Inc., commonly referred to as Wiley, is a global publishing company founded in 1807 that focuses on academic publishing and instructional materials. Sean Mack, CIO and CISO of Wiley, discusses how PagerDuty is empowering teams to own and support services 24/7/365 as digital learning becomes more prevalent.
Splunk Named Market Share Leader in ITOM and SIEM Reports
2020 was a challenging year for modern enterprises. In under a year, we experienced a decade's worth of transformation while a global pandemic raged on. And while the worst of COVID-19 will hopefully soon be behind us, the need to continuously transform our digital environment is unequivocally here to stay. We've already seen an example of this, thanks to a significant increase in data generated from across the business.
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How to Hire an Operations Manager
Operations managers are the linchpin between the company's internal and external operations. They oversee what goes on with internal stakeholders and take appropriate actions to ensure everything works perfectly in the outside world, i.e., with customers, investors, shareholders, etc. Hiring for this role can be challenging, especially with the high competition for top-level talent. So we've rounded up some tips to help you out with the hiring process.
The evolving role of the CIO: Shaping the future of work
The role of the chief information officer (CIO) continues to evolve in response to an always-changing business environment. Through its unique position among the C-suite, the CIO is a strategic adviser who has historically been a highly influential and prominent figure for important decision-making across the enterprise.
Customers Choose PagerDuty for Real-Time Operations
Organizations need a solution that’s designed for today’s dynamic digital reality. Hear customers like Carrefour Bank, IG, The Trevor Project, Vodafone, and Zoom explain how PagerDuty empowers them in an always-on, real-time world.
The State of IT Operations Management in 2021
It's all changing! So, business as usual! Working flexibly from home quarantine these past two years has brought a few things into sharper focus. For a start, there's really no such thing as an IT system---there are only Human-IT systems. IT isn't an accessory, it's an integral part of us. Multiple tech cultures are playing a larger role in decision making. Technology decisions are becoming more distributed and more market-driven, from the bottom up rather than exclusively from the top down.