Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

Plesk 360 + Squadcast: Alert Routing Made Easy

Plesk is a popular web hosting platform that makes it easier for administrators to set up and manage websites. Its offering Plesk 360 empowers users to Monitor & Manage Servers more effectively. With its features like fully integrated site & server monitoring helps users keep track of performance and prevent downtime.

Tagging & Routing at Squadcast | Incident Management | Squadcast

Event Tagging is a rule-based, auto-tagging system with which you can define customized tags based on incident payloads, that get automatically assigned to incidents when they are triggered. Auto-add relevant information like priority, severity or alert type to make incoming incidents context-rich. Route alerts to the right responder(s) based on the tags they carry

Escalation Policy I Round Robin & Advanced Escalations I Incident Assignment Strategies I Squadcast

An escalation policy is a collection of rules used to define how and when an incident should be escalated. In Squadcast an Incident escalation happens when a responder hands off the task/incident to another member, and this handoff is subject to specific rules. This video explains how to set up Escalation Policies, and Round Robin Incident Assignment Strategy in Squadcast.

APImetrics + Squadcast: Routing Alerts Made Easy

APImetrics is an API Compliance, Monitoring and Security solution that lets you make and run API calls or sequences of API calls (workflows) from external, remote cloud locations using exactly the same security configurations as a typical end user would use. If you use APImetrics for API calling requirements, you can integrate it with Squadcast, an end-to-end incident response tool, to route detailed alerts from APImetrics to the right users in Squadcast.

Observability Pipelines for an SRE

In data management, numerous roles rely on and regularly use observability data. The Site Reliability Engineer is one of these roles. Site Reliability Engineers (SREs) work on the digital frontlines, ensuring performant experiences by using observability data to maintain stability and awareness of software running in various environments across organizations.

Using Squadcast's SLO Tracker | Error Budget | Setting up SLOs and configuring SLIs | Squadcast

With Squadcast, you can define and monitor Service Level Objects for your services. SLOs allow you to define and enforce an agreement between two parties regarding the delivery of a given service. A Service Level Objective (SLO) is a reliability target, measured by a Service Level Indicator (SLI), and sometimes serves as a safeguard for a Service Level Agreement (SLA). SLOs represent customer happiness and guide the development team’s velocity.

Introduction to Service Catalog | Service Ownership | Service Classification | Squadcast

To make service management a breeze, we bring to you our improved Service Catalog. The Service Catalog is designed to improve Service Classification and bring more transparency to Service Ownership within your org. This video explains how a consolidated summary of all active services from a single dashboard can help you better track your service health.