Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

Service quality and the rising need for enterprise SRE

In its DevOps 2021 survey of global IT professionals, Enterprise Management Associates (EMA) found that 95% of organizations with highly successful DevOps initiatives were predominantly decentralized and purposefully becoming more so as fast as possible (see Figure 1). This decentralization of development and DevOps teams is making site reliability engineering (SRE) both critical and difficult to achieve.

Smartsheet's SRE Team Takes Center Stage As It Hits The 8M User Mark

Smartsheet was founded in 2005 with the mission of helping companies simplify and streamline how work is managed. Over three quarters of the Fortune 500 rely on Smartsheet. Through its enterprise platform for dynamic work, the platform aligns people and technology to help businesses move faster, drive innovation, and achieve more.

How Lowe's meets customer demand with Google SRE practices

At Lowe’s, we’ve made significant progress in our multiyear technology transformation. To modernize our systems and build new capabilities for our customers and associates, we leverage Google’s SRE framework and Google Cloud, which helps us meet their needs faster and more effectively. With these efforts, we’ve been able to go from one release every two weeks to 20+ releases daily—about 20X more releases per month.

Google Cloud, Vodafone and Datadog SRE Panel Webinar

Since originating at Google, site reliability engineering (SRE) has enabled countless teams to effectively manage large-scale systems, improve the stability of complex services, and automate operational tasks using software. In this SRE panel, Yuri Grinshteyn (Customer Reliability Engineer, Google) will speak about the core principles of SRE and how the culture is practiced at Google. He will be joined by Llywelyn Griffith-Swain (SRE Manager, Vodafone), who will share Vodafone’s story of adopting SRE, lessons learned, and their best practices for maintaining the cultural shift across teams.

SRE Availability Metrics

How available is your website, service, or platform? What must you monitor and measure to ensure availability? How do you translate uptime into availability? This chart has numbers that every Site Reliability Engineer (SRE) should know. Below the chart, you will find answers to commonly asked questions about SRE and associated metrics.

A Day in the Life: Intelligent Observability at Work with our SRE, Dinesh

When I asked Charlie for permission to attend this year’s AICon (virtual, natch) I thought it would be a shoo-in; learning’s part of my OKRs after all. But he never makes things easy and his ‘yes’ came with a caveat that’s typical when dealing with him. This time, he claimed he didn’t have the budget for the ticket (a likely story!) and I’d have to find another way to get one.