This video will help you define and monitor Service Level Objects for your services and also set up and track error budget burn rates in Squadcast. A Service Level Objective (SLO) is a reliability target, measured by a Service Level Indicator (SLI), and sometimes serves as a safeguard for a Service Level Agreement (SLA). SLOs represent customer happiness and guide the development team’s velocity.

This video talks about Alert suppression in Squadcast. Alert Suppression helps you avoid alert fatigue by suppressing notifications for non-actionable alerts. Squadcast will suppress the incidents that match any of the Suppression Rules you create for your Services. These incidents will go into the Suppressed state and you will not get any notifications for them.

In this episode of FTTP, Kurt Andersen and Matt Davis are joined by Joanna Mazgaj and Laura Nolan to talk about the implications of and considerations for problem detection. Watch the full episode and hear them share personal stories about the types of challenges you might face. Ultimately, how do we explain and address the socio-technical concepts behind problem detection?

Welcome back to our mini series of fireside chats with SRE experts talking about the realities of their day-to-day. Episode 2 gets intimate — What’s difficult about incident command? We invited Alyson van Hardenberg, Engineering Manager at Honeycomb.io, and Varun Pal, Staff SRE at Procore, to chat with Jake Englund and Matt Davis from the Blameless team. Watch the full conversation where they cover everything from methodologies and technical expertise to the human and social aspects of reliability engineering.

Event Tagging is a rule-based, auto-tagging system with which you can define customized tags based on incident payloads, that get automatically assigned to incidents when they are triggered. This video explains how to create Tagging rules for efficient Incident Classification.

This video talks about Squadcast's Incident Watchers Feature. In Squadcast, any user/stakeholder can subscribe to an Incident and act as a Watcher for an incident. Incident Watchers can choose to receive notifications for all the updates of an incident. This allows any user/stakeholder to act as an observer of the incident, even if they are not active responders. You can customize your watch options for the incident and receive notifications only for those updates.