Operations | Monitoring | ITSM | DevOps | Cloud

SRE

The latest News and Information on Service Reliability Engineering and related technologies.

SRE Maturity Model: How Do You Assess Your Team?

How do you evaluate your SRE team’s progress in implementing SRE? We discuss the key SRE indicators for evaluating your team’s progress in the SRE maturity model. ‍ What is the SRE maturity model? ‍ The SRE maturity model is a way of judging how far you are in implementing SRE principles. It is a method used by teams to understand where they ought to implement more SRE best practices to reach greater SRE maturity.

Observability Pipelines for an SRE

In data management, numerous roles rely on and regularly use observability data. The Site Reliability Engineer is one of these roles. Site Reliability Engineers (SREs) work on the digital frontlines, ensuring performant experiences by using observability data to maintain stability and awareness of software running in various environments across organizations.

How to design an effective incident on-call program

If anyone on your team has paged a colleague in the middle of the night, your DevOps team has an incident on-call program. Whether that team member knew who to page, and felt comfortable sending the page, is indicative of your on-call program's effectiveness. Join Thai Wood, founder of Resilience Roundup, and Matt Davis, SRE Advocate at Blameless, to discuss: This webinar was recorded live on December 13, 2022.

Using Squadcast's SLO Tracker | Error Budget | Setting up SLOs and configuring SLIs | Squadcast

With Squadcast, you can define and monitor Service Level Objects for your services. SLOs allow you to define and enforce an agreement between two parties regarding the delivery of a given service. A Service Level Objective (SLO) is a reliability target, measured by a Service Level Indicator (SLI), and sometimes serves as a safeguard for a Service Level Agreement (SLA). SLOs represent customer happiness and guide the development team’s velocity.

Introduction to Service Catalog | Service Ownership | Service Classification | Squadcast

To make service management a breeze, we bring to you our improved Service Catalog. The Service Catalog is designed to improve Service Classification and bring more transparency to Service Ownership within your org. This video explains how a consolidated summary of all active services from a single dashboard can help you better track your service health.

Tag You're It: Organized, Configurable Tagging is a Must-do for Great Incident Analytics.

Wouldn’t it be nice to learn which parts of your service see the most incidents, or why one service experiences more Sev1 incidents than the others? It’s not always easy to see the full disruptive impact of an engineering incident. Even harder to see trends across incidents and over time. Developing incident insights that you can use to help guide and shape the way your team designs and operates your product takes time, careful consideration, team engagement and the right tooling.