What Is Incident Management? Everything You Need To Know
Incidents happen, so how do you handle them? We explain incident management, how to prioritize incidents, and the process involved to resolve the incident.
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The latest News and Information on Service Reliability Engineering and related technologies.
What is a Security Operation Center and how do SOC teams work?
With the growing complexity of IT environments, it is essential to have robust security processes that can safeguard IT environments from cyber threats. In this blog, we will explore how security operation centers (SOCs), help you monitor, identify and prevent cyber threats to safeguard your IT environments. This blog covers the following pointers.
What are the four Golden Signals?
When it comes to building reliable and scalable software, few organizations have as much authority and expertise as Google. Their Site Reliability Engineering Handbook, first published in 2016, details their practices to maintain reliability as Google scaled. But when you have over a million servers running thousands of services across more than twenty data centers, how do you monitor them in a consistent, logical, and relevant way?
How to add a Golden Signal to a service in Gremlin RM
In this video, we show you how to add a Golden Signal to a service. Gremlin uses your Golden Signals to ensure your services are still healthy and responsive during reliability tests. You can configure Golden Signals to use an existing monitor in your observability tools, such as Datadog, New Relic, or Prometheus. We recommend adding all four Golden Signals to each of your services to ensure comprehensive coverage.
How to add a Service to Gremlin Reliability Management (RM)
This short demo video shows you how to add a Kubernetes service to Gremlin Reliability Management (RM). We'll walk you through selecting the parts of your infrastructure that make up your service, identifying processes for dependency detection, and adding your Golden Signals.
Introduction to Gremlin Reliability Management (RM)
Gremlin Reliability Management helps teams standardize and automate reliability, one service at a time. In this video, we walk through the platform by showing you how to add your services to Gremlin, integrate your Golden Signals, run reliability tests, and generate reliability scores.
Software Metrics Every SRE Team Should Measure
Software metrics give important insight into the performance of your product, but which ones matter most to SRE teams? How do you decide which metrics to track?
Round Robin Escalation: An Efficient Way to Distribute On-Call Responsibilities
Nowadays, organizations address a high volume of incidents everyday. With so much happening, responders can be overwhelmed by the volume of incidents and may end up de-prioritizing certain important incidents. Hence, it is important to have an efficient on-call scheduling and escalation process in place. In this blog, we will explore how Round Robin Escalations can help distribute on-call load and set up efficient on-call schedules. This blog covers the following pointers.
The SRE's Quick Guide to Kubectl Logs
Logs are key to monitoring the performance of your applications. Kubernetes offers a command line tool for interacting with the control plane of a Kubernetes cluster called Kubectl. This tool allows debugging, monitoring, and, most importantly, logging capabilities. There are many great tools for SREs. However, Kubernetes supports Site Reliability Engineering principles through its capacity to standardize the definition, architecture, and orchestration of containerized applications.
SRE vs. DevOps: Differences and Similarities
Organizations scramble to adopt new frameworks and methodologies to make the software more scalable. Plus, they need to do it in a reliable way that doesn’t cause more problems. Enter Site Reliability Engineering (SRE), a set of practices introduced by a Google engineer. But how does it stack up to frameworks like DevOps? DevOps and SRE both enhance the software development and product release cycle.