Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

Suppressing Alert Noise during Scheduled Maintenance

Alert noise is a common problem for IT teams that monitor and manage complex systems. Excessive unactionable alerts triggered by various sources, such as applications, servers, network devices, etc., can cause alert fatigue. The higher volume of alerts can be overwhelming, reducing the ability to respond to critical alerts. One event of possible alert noise is during scheduled maintenance, awhich is a common practice in the digital realm.

Building a Culture of Reliability: Why SREs Can't Do It Alone

Join Gremlin CTO and Founder Kolton Andrus to hear practical strategies for building a collaborative culture of reliability. High-velocity DevOps orgs and complex cloud-native architectures have made reliability harder than ever. Organizations are turning to SREs to make sure systems are reliable, but with so many stakeholders and competing priorities, many companies are still struggling to get ahead of the outages and incidents—SREs simply can't do it all by themselves.

Status Pages That Deliver: Top 10 Favorites

Status Pages represent an invaluable asset for websites and SaaS businesses, particularly in today's environment with prevalent outages and heightened user expectations for seamless uptime. Integral to any robust website monitoring strategy, these pages serve as centralized hubs, offering users a singular, authoritative source for tracking the status of websites and applications.

Status Pages 101: How to Create a Status Page You and Your Customers Will Actually Want to Use

This blog post is adapted from my talk at SRECon EMEA 2023 - original slides are available here! Status pages are a simple yet underutilized element of incident communication. Done well, they’re a low-lift way to keep your customers and stakeholders informed when incidents impact them. But without a solid approach, updating status pages can easily become a tedious and often neglected task during incidents. In this post, we’ll cover some tips to get your status page right.

Introducing Squadcast's Global Event Rulesets | Incident Management | Squadcast

With video will give you a walkthrough of Squadcast's new feature 'Global Event Rulesets' that helps you simplify alert Routing and boost efficiency Global Event Rulesets enable you to manage alert routing across services and automate actions based on predefined global event rulesets.

Secret to Flawless Deployments: Real-Time Canary Deployment tracking with Argo CD & Levitate!

Most of your outages are probably caused by a change, and having observability around that will make a lot of difference. Dive into this walkthrough, where we showcase tracking Canary deployments in Argo CD, correlating events and metrics seamlessly with Levitate. For Site Reliability Engineers, DevOps engineers, Software Engineers, and Product Managers seeking to elevate their observability and ensure smooth deployments every time.