The stakes of managing Lowes.com have never been higher, and that means spotting, troubleshooting and recovering from incidents as quickly as possible, so that customers can continue to do business on our site. To do that, it’s crucial to have solid incident engineering practices in place. Resolving an incident means mitigating the impact and/or restoring the service to its previous condition.

Although conversation about observability often ignores SREs, SREs have a central role to play in observability success.

Site reliability engineers (SREs) are involved in scaling systems and making them reliable and efficient for organizations. But SREs often fail to build system resiliency when they do not have the right tools at their disposal. In this post, we’ll uncover five leading tools that SREs can use to drive the reliability and stability of computing systems. It also examines how SREs can use the tools to improve operations tasks and infrastructure processes.

Wondering about container orchestration? When your organization manages too many containers, you start to need container orchestration. We'll explain. What is container orchestration? Container orchestration is the automation of many operational tasks in your container-based applications.

Picture this: it’s Sunday night. You’re relaxing in bed, in that sweet spot where you’re geared up for Monday, but the fun of the weekend hasn’t yet faded. As you idly scroll through content on your phone, you see a message preview pop up. It’s to your work email. That’s bad. It’s from the hosting company you contract. That’s really bad. They’re saying they accidentally deleted the production database. That’s “jump out of bed” bad.

Wondering about DevOps best practices? If you are looking to improve and streamline your current process, we recommend these practices and how to implement them.

Even seemingly minor math bugs in software code can have outsize consequences.

The tech industry is competitive and not without challenges. People are always growing and improving by pushing their limits. Innovation comes in many forms. In order to foster a healthy culture while allowing people to flourish, organizations must carefully enact policies. Growth should be encouraged while discouraging competition and comparison. One of the core policies organizations implement to achieve these goals is blamelessness.

Maintenance of your incident management practice is as important as creation - find out what you can do to keep your engineering organization strong and consistent year over year.