With so much reliance on online services and applications these days, a status page is essential to a business, its support and IT teams. It’s a key component in your incident communication strategy. Communicating the status of your website or service to users (particularly customers) creates trust and keeps them updated—especially during downtimes. Plus, it saves you from sending out emails or using other time-consuming methods to provide status updates.

In the IT world, outages and service disruption are a fact of life. Stuff hits the fan… Stuff happens! And it can happen to any service provider – even the most well designed and managed SaaS applications and platforms. One of the reasons why stuff happens is failing to adhere to best practices. To minimize the potential for problems, here we run over some of the key points from the cloud platform management best practice playbook.

We’ve just released highly-requested feature for our public, aggregated status pages: Password protection. Now, StatusGator’s customizable, brandable, aggregated status pages can be protected behind a password. This feature is now available on our Venture plan. StatusGator is a status page aggregator. We make it easy to publish single page with the status of all your cloud vendors in one place.

Next to a large collection of checks, Oh Dear offers the ability to easily create beautiful status pages. This way, you can communicate the status of your sites and services to your users. Take a look at the Oh Dear powered status pages for Flare and Laravel. Today, we added the ability to view the status page as JSON (or XML if that is your thing). You just have to append /json (or /xml to the status page URL. So for the Laravel status page, you'll find the JSON at status.laravel.com/json.

Using Oh Dear you can create beautiful status pages. As from today, you can let your users also subscribe to updates on those status pages. In this blog post we'll tell you all about it.

StatusGator has a wide a variety of use cases: from education to help desk to IT and managed services and DevOps, too. All corners of an organization depend on cloud services and StatusGator gives you visibility into the status of all of your vendors. We’ve heard over and over from our DevOps users that alerts and notifications for their teams are already centralized into a single incident management platform such as OpsGenie, PagerDuty, or FireHydrant.

It’s no secret, we love favicons (short for “favorites icon”) here at StatusGator. Our aggregated status dashboards and status pages feature the favicons of all the services you depend on, aiding in recognition. Favicons are shown when you bookmark, or add a site to your favorites. And, more importantly, they are shown in the tabs of your browser. Now, your own StatusGator aggregated status page can have a custom favicon, too!

The role of status pages has changed significantly over the past year—and so have a few other things. Here’s the recap of the general improvements we made in 2021.

In the first 3 months of 2022, we’ve deployed 242 updates to StatusGator. As our growth has accelerated, we have become the platform relied upon by thousands to gain visibility into their vendors’ service statuses. Today, we’re announcing several big new features you may have seen trickle in over the last few weeks.