Operations | Monitoring | ITSM | DevOps | Cloud

What Is the Harness Software Delivery Agent? | AI-Powered CI/CD Explained

What is the Harness Software Delivery Agent? Harness Software Delivery Agent is an AI-powered software delivery solution that helps teams automate CI/CD pipelines, infrastructure workflows, deployments, and troubleshooting, moving code from commit to production while enforcing existing policies and approvals. In this video, we explain how Harness Software Delivery Agent works and how it helps DevOps teams, platform engineers, and developers automate software delivery.

It was the best of times, it was the worst of times, for software security

Microsoft fixed more than 1,400 vulnerabilities in its October Patch Tuesday. That’s one month, and it’s more than in all of 2025. Two weeks later, Anthropic said an unreleased Claude model had found and exploited serious vulnerabilities in Chrome, Safari, Android, Windows, and Linux. AI is finding bugs faster than anyone can fix them. Inside CertKit, we’ve been quoting Dickens, “It the worst of times.” AI makes our small team fast.

The voice of the customer at the heart of progress: why NPS matters to Almaden?

The customer satisfaction survey is more than a metric. It is the tool that connects users’ real-world experiences to the decisions shaping the future of Collective IQ. At Almaden, we believe that a product is not built solely on technical requirements or market trends. Above all, it is built by listening to the people who use it every day. That is why Net Promoter Score (NPS) plays a central role in our strategy. It is not just a number.

600 People Still Isn't Fast Enough for IT Operations

What happens when even 600 people aren't enough to keep up with incident volume? In this clip from BigPanda's Project Zero conversation, Tal explains why adding more L1 headcount doesn't necessarily mean faster incident resolution. The challenge isn't just capacity. It's the manual operating model. Watch the full Project Zero conversation on our channel.

From Bottleneck to Breakthrough: Gain Control and Confidence in Your Monolithic Database Changes

This webinar explains how development teams can speed up database changes in a monolithic database without rewriting or replacing it, using Redgate Flyway for version control, automated code review, undo scripts, drift detection, and auditable deployments across SQL Server, Oracle, PostgreSQL, and MySQL.

Pushing metric concurrency, cardinality, compute and retention limits with $1000 of infrastructure

We gave five metrics backends the same budget, the same week of data and the same ten queries, then ran those queries at rising concurrency. At one query at a time, the open source engines looked strong. Under concurrency, two of them stopped answering, and the rest slowed down by an order of magnitude.

Why AI-Ready IT Operations Need More Than a Traditional CMDB Now?

Configuration Management Databases (CMDBs) have long played an important role in IT Service Management, providing a structured record of technology assets, their configurations and relationships. For enterprises managing complex IT environments, they remain a valuable foundation for understanding infrastructure and supporting operational processes.