Operations | Monitoring | ITSM | DevOps | Cloud

The October 13, 2026 Microsoft 365 Global Secure Access Outage

Some users in Germany and the United Kingdom who reach Microsoft 365 through Global Secure Access (GSA) may have been unable to use Outlook, Outlook on the web, OneDrive, SharePoint Online, Microsoft Teams and Windows 365 Cloud PCs on October 13, 2026, according to Microsoft's service health updates as recorded by IncidentHub. Microsoft's final update records the start at 07:40 UTC and the end at 18:31 UTC the same day - about 10 hours 51 minutes - and narrows the geographic scope to Germany only.

Monitoring as Code with Icinga: Approaches, Tools and Trade-offs

Monitoring as code means defining hosts, checks, thresholds and notification rules in version-controlled files, and deploying them through review and automated validation, the same way infrastructure as code handles servers and networks. With Icinga you can do this with plain configuration files in Git, the Ansible collection maintained by NETWAYS, the Puppet modules maintained by Vox Pupuli, the Icinga Director, or the REST API from tools such as Terraform.

Introduction to Digital Experience Monitoring with Grafana Cloud

Digital Experience Monitoring (DEM) in Grafana Cloud combines frontend observability, synthetic checks, and session replays with backend telemetry to give engineering teams an end-to-end view of customer experience. In this video, Senior Developer Advocate Marie Cruz gives an overview of DEM and a deep-dive demo of how it works in Grafana Cloud.

Cycle MCP 2026.10.14.02: Server Configuration, Shared File Systems, and a Clearer View of Capacity

The first update to the MCP server since launch is out now, and the theme this time is servers. Your AI assistant can now change a server’s host-level settings, set up shared file systems for your containers, and show you what’s running on each machine and how much room is left.

SIGNL4 Update: Automatically Route Events with AI, Identify Alert Hotspots & Trends, Instantly Detect On-Call Coverage Gaps

This October, SIGNL4 is taking a big leap forward! One of our most comprehensive updates yet introduces AI-powered event routing, powerful new analytics to identify alert hotspots and trends, and instant visibility into on-call coverage gaps. Add smarter team and workflow management, plus enhanced security and compliance features, and there’s plenty to explore!

We gave cloud agents a phone to QA

Our cloud agents now test mobile pull requests on cloud simulators and leave screenshots and a recording behind. The agent collects the evidence, and a person decides whether the change is right. More and more of the code in that app is written by coding agents. Of the 144 pull requests opened against it in the last two weeks, 99 were opened with Claude Code or Cursor. The agents are good at writing the change. What they couldn't do was show it to you.

AI Agents Are Becoming Part of the IT Environment. They Need to Be Managed That Way.

Agent Studio for Edwin AI gives administrators one place to see which agents are available, understand what each one does, control which agents are enabled, and manage their access to MCP tools. See how Agent Studio brings clearer administration and governance to agentic IT operations.