Operations | Monitoring | ITSM | DevOps | Cloud

Just before Halloween 2021, Roblox engineers experienced a horror story: a service outage that also took down critical monitoring systems. It seemed like the issue was a hardware problem, but it wasn’t. Users were frustrated, and the clock was ticking. After three full days of downtime, service was finally restored on Halloween day. While the incident itself was an IT nightmare, Roblox’s detailed technical post-mortem several months later was an excellent way to bounce back.

For the last couple of years, most of us have been working from home. Pandemic has changed the world of networking and events. Events went virtual because of lockdowns. Now they’re becoming in-person again. These events are a great way to drive new business. Exhibiting at shows can be expensive, but you can achieve a lot as an attendee. You’ve probably spent quite some time building your digital presence in the last couple of years.

HAProxy is generally the frontend layer of your application, which means it plays a critical role since all traffic first lands on this layer. Because of this, you need to make sure everything is working at this layer all the time, as any issue can directly impact your business. Therefore, having visibility on this layer is crucial. Visibility can come from two aspects: the metrics HAProxy emits and the logs it generates while handling requests.

Today, we're announcing the launch of Honeycomb Service Map. This isn't your grandparent's version of a service map. This feature reimagines what it is that you want to know or investigate when looking at visualizations of how your services communicate with one another.

You might think that colocation has been replaced by the cloud. But that’s only true in marketing terms. The reality is that colocation and the role it plays in modern edge computing has never been more important or more required. Believe it or not, cloud computing doesn’t happen in the actual sky – it happens in a data centre. And knowing where that data centre is, and how fast it links to your network and the internet, can be challenging with hyperscalers.

When it comes to cloud computing and the migration of services to the public cloud, we’ve been hearing the hype for years. “Just migrate to the cloud and everything will just work. Things will be bigger, faster, cheaper, and better.” The reality is that a migration to the cloud can result in serious disappointment from unrealistic expectations.

Employee engagement is the key to boosting IT workplace productivity in an organization. But bad digital employee experience (DEX) can result in disengagement, hurting your company’s net income and increasing employee turnover. According to Gallup’s 2022 Workplace report, disengaged employees cost the global economy a whopping $7.8 trillion loss in productivity. For US companies, the cost is around $350 billion for a single year.