Employee expectations of the workplace are rapidly evolving, and consumer-like experiences quickly become a benchmark to measure internal support teams. A research report from Harvard Business Review Analytics Services and Freshservice found that 82% of those surveyed say employee happiness is impacted by how well workplace technology performs.
On the last day of GrafanaCONline in June, our CEO Raj Dutt announced that Grafana Labs had acquired k6 , the company behind the open source load-testing tool. In fact, our relationship with k6 had started more than two years earlier. At the beginning of 2019, we were working on replacing Grafana’s “remember me” cookie solution with a short-lived token solution for the Grafana 6.0 release.
Slow apps frustrate users, which leads to bad reviews, or customers that swipe left to competition. Unfortunately, seeing and solving performance issues can be a struggle and time-consuming. Most developers use profilers within IDEs like Android Studio or Xcode to hunt for bottlenecks and automated performance tests to catch performance regressions in their code during development. However, testing an application before it ships is not enough.
HR people have a saying: right person, right place, right time, meaning that the right resources can make all the difference when it counts. The same goes for Incident management and response, where very often the wrong person, place, or time can contribute to mounting catastrophe. As systems grow, the right person really can make the difference during an outage simply due to command or knowledge of the system.
