Operations | Monitoring | ITSM | DevOps | Cloud

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Incident Management for Media and Entertainment

In the entertainment world, building enterprise apps involves many challenges, such as compatibility with numerous devices and large files like HD videos, along with streaming media to millions of users simultaneously. But today’s entertainment apps are possible only because of a modern approach to software delivery—DevOps brings greater efficiency across the development pipeline.

6 ways to improve clinical communications

The healthcare industry is currently laden with pagers. The joke is that not even drug dealers use pagers any more. However, almost 80% of doctors do use pagers. The main problems with pagers is that they impede efficient clinical communications and lack security. Here are 6 ways to improve clinical communications.

Bulk import, edit and delete monitors ...new features

We've rolled out a bunch of new features designed to make it quicker and easier to monitor large numbers of websites - you can now add, edit and delete website monitors in bulk. Thanks to everyone who have submitted feature requests - this helps us focus the development of Downtime Monkey on the areas that you want.

The Complete Guide to the ELK Stack - 2018

With millions of downloads for its various components since first being introduced, the ELK Stack is the world’s most popular log management platform. In contrast, Splunk — the historical leader in the space — self-reports 15,000 customers total. But what exactly is ELK, and why is the software stack seeing such widespread interest and adoption? Let’s take a deeper dive.

Start managing Active Directory from your help desk with the new AD management plug-in

ServiceDesk Plus users can now use an AD management plug-in to create and manage Active Directory (AD) users from the ServiceDesk Plus console. This plug-in will automatically add all AD user management actions to this help desk tool’s service catalog. Beyond technicians logging into ServiceDesk Plus to execute requests, regular users can access the tool to raise requests for user management actions.

Feature Spotlight: HTTP(S) Check

HTTP(S) checks are the most basic checks available on the Uptime platform, but they are by no means simplistic. Adding additional parameters provides important and useful statistics. Your basic HTTP(S) Check monitors a specific web or IP address, with optional parameters that provide additional functionality. It will likely be the first check you create, but the functionality of an HTTP(S) check allows for a variety of valuable escalation scenarios.

Selecting the Data Science Approach for Your Operations

More than ever, organizations are seeking to enhance their IT Operations by finding the right way to harness data science and machine learning. The promise of these new techniques is awesome: to automate repetitive tasks so teams can focus on innovation, and surface actionable insights that help teams make smarter decisions.