Operations | Monitoring | ITSM | DevOps | Cloud

Atlassian Team '22 ITSM Keynote

Service management teams operate much like legendary bands - individual rock stars coming together to create incredible experiences. But new ways of working are stressing the seams of traditional ITSM. Learn how Atlassian powers modern development, operations, and business teams by offering the best of both worlds: autonomy with coordination.

Why Build a Transport Network

Since the days of voice calls transmitted along the top wire of a cattle fence, telecom providers have been looking for new and better ways to transport their service offerings. Today there is a wide array of alternatives from optical to switched and routed, logical mesh, ring, and star architectures to choose from. How do you know which is right for you? What is the best mix of design, build and manage features to carry you into the future? Moreover, how do you keep your project cost-effective?

Keep Stakeholders Informed During Major Incidents

During major incidents, it’s crucial that all stakeholders are provided with the status updates they need. Those communications however need to be tailored to what the stakeholder actually needs, and provided in a streamlined format that works best for them. Just like alert fatigue, communication fatigue can be detrimental during an outage or other service reliability issue.

Understanding and Implementing a Software Bill of Materials

Software programs today can be likened to a complex stew, with multiple ingredients sourced from disparate places. In software, open-source tools are a major ingredient. According to the 2020 Open Source Security and Risk Analysis (OSSRA) report produced by the Synopsys Cybersecurity Research Center, 99 percent of the codebases contain at least one open source component, with open source comprising 70 percent of the code overall.

Continuous integration for Go applications

Go, an open-source programming language backed by Google, makes it easy to build simple, reliable, and efficient software. Go’s efficiency with network servers and its friendly syntax make it a useful alternative to Node.js. All network applications need well-tested features, and those developed in Go are no different. In this tutorial, we will be building and testing a simple Go blog.

AWS Lambda: function URL is live!

AWS announced the release of the Lambda Function URLs feature today. In this post, I describe what it is, how it works, and how you can benefit from it. API Gateway and AWS Lambda is a potent combination and lets you build REST APIs without having to worry about the underlying infrastructure. API Gateway offers many powerful features out-of-the-box, including: Understandably you pay a premium for these features.

Observability for State and Local Government: Top 3 Challenges and How Monitoring Can Help

State and local governments require a high level of performance and reliability for the millions of people accessing their web applications every day. The talent shortage and lack of resources to train their staff on how to use new technologies prevents them from drawing valuable insights from modern IT environments. IT infrastructure monitoring allows state and local governments to stay ahead of technology trends and face common challenges with intelligence and transparency.