A thread, in the context of Java, is the path followed when executing a program. All Java programs have at least one thread, known as the main thread, which is created by the Java Virtual Machine (JVM) at the program’s start, when the main() method is invoked with the main thread. In Java, creating a thread is accomplished by implementing an interface and extending a class. Every Java thread is created and controlled by the java.lang.Thread class.
We’ve been pretty lucky at incident.io to be able to avoid dealing with more complex authentication issues for quite a while, because we piggy-back on Slack to know who you are and which organisation you work in. Whole companies have been built around doing authentication and user profiles really well, so it was pretty neat to be able to avoid doing most of that work for so long!
From a customer’s standpoint, it is always agonizing to wait for the resolution of a complaint about the product or service we have bought from a company. None of us would want to hear, “We have escalated your concern to our seniors; your patience is highly appreciated.” Let us switch to the other side of the table. Most organizations rely on a tiered approach to resolve an issue from a support perspective.
What comes to mind when you hear the term 'incident commander'? You are not alone if you think about fancy, tri-cornered hats, well-polished shoes, and a uniform weighed down by medals. The roles of incident commander, incident manager, or technical escalation manager have been typical in large organizations but are gaining popularity in smaller companies. For the purposes of this article, we will use the term 'incident commander,' but any of the above titles could work.
Having any form of application discovery can be of great benefit. With these capabilities, you can determine what is deployed within your infrastructure and better understand what monitoring to apply to each device. When you know which applications are running within your environment, you can group devices by their associated applications.
