SaaS or Software–as-a-Service is a term that describes many applications on the web today. Whether you’re using TurboTax (tax season is coming up) or Twitter, most people use SaaS platforms on a daily basis without even realizing it.
It’s been more than half a year since I joined Exoprise. When Covid-19 struck last year, it became clear that companies would expand their hiring requirements beyond local regions and find suitable candidates (just like me!). Remote work and the requirement for on-boarding remote workers no longer became a luxury. This is reflected in job portals and HR sites such as Indeed and Glassdoor where they began to insert a new tag “Remote WFH Option Available”.
Microsoft 365, formerly known as Office 365, is a suite of cloud-based productivity and communication services that is used by more than one million companies worldwide. The applications included in the suite are critical to the daily workflows of subscribers and therefore require careful monitoring in order to minimize the effects of downtime and ensure optimal usage.
In today’s modern IT world, enterprises are looking to not only streamline their global monitoring operations but also facilitate access to reporting capabilities that provide insight into usage, uptime, and availability of SaaS services. Covid disrupted the work culture and our daily lives. With so many of us working from home, IT leaders and executives are now more than ever interested in ensuring that the cloud services their team relies on are available.
