Operations | Monitoring | ITSM | DevOps | Cloud

Office 365

Exchange Online Mail Delivery Outage, February 3rd

Exoprise CloudReady provides early detection of mission critical mail outages. On February 3rd, Microsoft had a mail delivery delay, that caused mail delivery failures and an outage. While CloudReady detected the Exchange Online mail delivery error almost 2 hours in advance, Microsoft did finally publish an incident to track the outage.

Martello in Motion - University of New Hampshire

Founded in 1866, the University of New Hampshire (UNH) is a public research university with its main campus spread across 2,600 acres in Durham, New Hampshire. For more than 154 years, UNH has delivered hands-on learning, research, and work experiences that bring together students, faculty, and private and public partners to create life-changing opportunities and innovative solutions across the world.

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Service Watch Browser Monitoring in Minutes!

You surf the internet, don't you? While all of us are at home due to Covid lock-down and accepting a new reality, the majority of the work is happening online. IT managers are looking for tools that can track the user digital experience. Executives are reading a report from Gartner or Forrester about some of the best networking monitoring solutions available on the market. Project managers are using Microsoft Teams online to communicate and ensure team members are meeting deliverables on time. Remote employees everywhere use OWA to check their office mails. No matter what, you can be quite sure that everyone is using their favorite browser and search engine for connecting online and accomplish tasks.

Monitoring Microsoft 365 User Experience using Microsoft Graph

Microsoft Graph has evolved to the API for Microsoft 365. Developers can’t get around it anymore. At NiCE, we have put the Graph API to work and want to share some of the learnings and highlights. Our core use case evolves around synthetic monitoring for M365 services like Teams, SharePoint Online, OneDrive, Exchange, and others. In this session, you will learn about the Graph API’s architecture and value in standard monitoring scenarios.

End-to-End Microsoft 365 Troubleshooting with Martello - Q&A

As with any service in the cloud – particularly Microsoft 365 – it’s difficult to determine where along the path from user to Microsoft service lies the source of a service delivery problem. Without visibility into the entire spectrum of possible root causes – from endpoint to Microsoft cloud service – it’s nearly impossible to respond and potentially remediate the issue.

Macros, We Don't Need No Stinking Macros! - Featuring the New Microsoft O365 Email Add-On

Recently, I’ve been on a mission building a new Microsoft Office 365 Email Add-on for Splunk. This has been built for use with Splunk Enterprise, while making sure that it properly supports Splunk’s Common Information Model (CIM). CIM is paramount when wanting data to play nicely with Splunk Enterprise Security.