Operations | Monitoring | ITSM | DevOps | Cloud

Customer-facing teams have their hands full doing whatever they can to address customer issues quickly. At PagerDuty, our goal is to ease the burden of these teams by giving them the tools and access they need to deliver excellent customer experiences. Over the last year, we have deepened our integration with Salesforce Service Cloud, allowing users to work directly within the platform, reducing the need to context switch.

It’s day one of PagerDuty Summit, and we are looking forward to a full day of expert presenters, actionable content, and educational sessions to boost your PagerDuty IQ and show you new ways to improve your team’s operational excellence.

We know our customers rely on PagerDuty as the backbone of critical real-time operations, so we want to make sure each and every enhancement helps streamline incident response. How can we help our customers spend less time firefighting and more time innovating? One of PagerDuty’s values is Champion the Customer – and we take this very seriously. When building and improving features, we aim to keep a pulse on what’s going on with our customers: what’s keeping them up at night?

SD-WAN is software to help manage the WAN. It makes the management and operation of a WAN by decoupling the networking hardware from its control mechanism and making it more straightforward. SD-WAN is a transformative technology used to simplify IT infrastructure management through a virtual WAN architecture that securely connects users to their applications. To understand SD-WAN, we should start with the traditional WAN.

In 2022, we have a massive amount of data storage services right at our fingertips. From free, local software included on our devices to premium, top-of-the-line cloud storage services that hold up to 15GB of data for free (and a lot more if you pay). Of course, we can't forget the trusty hard drive, the clunky brick you carry around in your bag that acts as a safe haven for your files until you drop it. When it comes to backing up files, safety is often overlooked.

MEVN stack is a popular Javascript software stack that has become very popular in recent times to build powerful web applications. MEVN stack involves four technologies to build an end-to-end web application, namely, MongoDB, Expressjs, Vuejs, and Nodejs.

Insight Partners is a leader in working with scale-up companies that have existing product/market fit and can use our help establishing best practices for their businesses. But my specific focus is in developer-driven companies. I look for the best technical teams that are building products that developers love and adore.

On May 27, 2022, an interesting Microsoft Word doc was uploaded to VirusTotal by an independent security research team called nao_sec. The Word doc contains built-in code that calls an HTML file from a remote source that in-turn executes more (malicious) code and Microsoft Defender for Endpoint misses detection. Two days later, May 29, Kevin Beaumont publishes an article describing the behavior of this Word doc, and deems this a new 0-day vulnerability in Office/Windows products.

If there was a question on if an enterprise needed an observability pipeline in 2019 or 2020, we now know the answer is: yes. The observability data management methods of the 2010s aren’t going to work in the 2020s. Data is growing too fast for us to ignore, and the need to gain intelligence from said data continues to grow in importance. Data (and access to it) is becoming a competitive edge for many enterprises today.