Operations | Monitoring | ITSM | DevOps | Cloud

With the rising complexity of our digital ecosystems, incidents are occurring at an unprecedented rate. To combat the additional strain, incident responders are looking to software to help them establish a scalable, repeatable incident response process that reduces toil and noise and gets the right people on the scene at the right time. The best incident response software addresses the entire lifecycle of an incident.

BigPanda’s recent coronation as a Unicorn has prompted its leaders to look to the future of IT Operations and how it relates to artificial intelligence (AI) and machine lifiearning (ML). What is BigPanda’s role in improving IT Ops? How can AIOps contribute to greater achievement in global enterprises? These are questions a VP of Product Marketing like BigPanda’s Mohan Kompella, who has spent 15+ years in IT Operations, has been asking.