Operations | Monitoring | ITSM | DevOps | Cloud

How to Foster Digital Dexterity in Your Workplace

Digital dexterity is a fundamental attribute within the most successful workforces – and will only become more essential as businesses enter the rapidly approaching future workplace. Yet, many businesses struggle to assess and promote this vital skill among their own employees. The increasing value of digital dexterity is due in large part to the digitization of the workplace, which was well underway prior to the pandemic..

Extend Microsoft Intune with Risk-Based Third-Party Patch Publishing

Data breaches and ransomware attacks are increasing exponentially. The number of data breaches reported per year has increased nearly 70% in the past five years. Eighty-five percent of IT decision makers report having suffered at least one ransomware attack over the same period. Organizations that fall victim to these breaches and attacks experience system downtime, damaged reputations, IP loss and other ill effects that lead to lost business.

Dashboard Fridays: Sample M365 dashboard

In this latest Dashboard Fridays episode, join our VP of Innovation Adam Kinniburgh as he showcases this M365/O365 dashboard built with SquaredUp. This summary dashboard built for the MP using SCOM Edition gives a clear overview of your M365/0365 health, including: subscriptions, consumed licences, network issues, teams performance, mail flow duration and more. This dashboard pack also includes a bunch of cool perspectives with dedicated views (open and closed alerts, metrics, health) for different components, including licencing, teams, alerts and more.

SRE vs DevOps: What's The Difference?

Whether you’ve heard of or fully jumped on the DevOps or SRE bandwagon, you may have also wondered how the two relate. What’s the difference? Are they really just different ways of looking at the same problem? The term DevOps hit the market first, but SRE wasn’t too far behind. And though they have different origin stories, they both focus on autonomy, automation, and iteration. So why do these paradigms exist? And why do we need both? Let’s look at this further.

The Anatomy of a Cybercrime: Dissecting a Phishing Attack

Our previous blog provided an outline of the current phishing trends and potential consequences of not being aware of them. This article, however, takes a deep dive into a particularly dangerous type of attack. There is a large amount of phishing that is targeting webmail users on non-free mail domains in an attempt to syphon out their credentials for later use.

Boosting your customer success: 3 simple yet valuable tips to make it happen

Haven’t we often heard that creative marketing + good sales = a successful business model? Well, yes, and no. While sales and marketing are imperative for success, they aren’t sufficient in this day and age where customers have limitless alternatives. Businesses can no longer solely rely on yearly contracts or handshakes to retain business. And let’s not forget that the expense of acquiring new customers has skyrocketed over the last decade.

Be on top of Azure Service Bus issues with proactive monitoring

Gone are days of large applications having tens of servers to deal with gigabytes of data, when seconds of response time and hours of offline maintenance were acceptable. Modern applications are deployed on everything running thousands of multi-core processors; end-users expect millisecond response times and 100% uptime. Need not mention the applications work with Data in Petabytes.

How Network Monitoring Defuses Hacker Bombs

You know by now that hackers literally never sleep. Chances are your network has been hit before and absolutely will be hit again. Hackers invent new techniques every day and tweak existing ones, many of which are automated—which is why we can say that hackers literally never sleep. Hackers either attack your network directly or attack your infrastructure through your network. Either way, the network itself is your first line of defense.