Picture this: Your team is scrambling during a system hiccup. Messages fly back and forth, everyone's checking different dashboards, and no one has the full picture. Sounds familiar? That's why more companies use internal status pages as their single source of truth. These private dashboards show you everything that matters.

Your system just went down. Your team scrambles around frantically while customers flood your inbox with complaints. Each passing minute feels like an eternity — sound familiar? DevOps and SRE teams know this scenario all too well. Meantime to repair (MTTR) directly impacts your customer trust and company reputation. MTTR might seem simple on the surface — measure how long it takes to fix problems. But nailing this metric takes more than just tracking numbers.

According to IDC, 80% of organizations are running hybrid and multicloud environments, bringing new complexities and risks for IT leaders*. When it comes to operations, IT teams find it challenging to maintain visibility across cloud and on-prem systems, optimize more and more tools, and automate operations—all while ensuring cost efficiency and staying agile. Traditional approaches complicate things further, often leading to silos and inefficient resource use.