Imagine this: your company’s website suddenly goes down during a peak sales hour, leaving customers frustrated and potential revenue lost. This situation calls for immediate action, which is where Incident Management comes into play. But what happens next? If this issue recurs, it signals the need for a deeper investigation—enter Problem Management.

Picture a well-oiled machine. Every cog and wheel has its role, working in harmony to ensure smooth operation. In the realm of IT, ITSM vs ITOM represents this harmony.I know: This analogy is a little bit lame. But ITSM vs ITOM is in fact a common discussion in IT circles, and understanding their differences and connections is vital for businesses aiming to optimize their IT strategies. So, any effort trying to be accurate is welcome.

In the first part of this series, we saw that even if you just use AppSignal’s default application monitoring, you can get a lot of information about how your Phoenix application is running. Even so, there are many ways in which a Phoenix application may exhibit performance issues, such as slow database queries, poorly engineered LiveView components, views that are too heavy, or non-optimized assets.

Simplify cost management and drive cost reductions across all in-house and managed cloud services.

BigQuery continuous queries enable the reverse ETL pattern. You can now stream your enriched data from BigQuery back to the operational data layer using Aiven for Apache Kafka. BigQuery enables customers to quickly generate insights about their data. Its native integration with AI tools allows organizations to transform row assets into valuable information that can be used to generate more accurate decisions, streamlining companies' growth.

HighRadius is a FinTech company that specializes in using automation to make financial management easier. So naturally, RamKishore Middela, assistant vice president of cloud engineering at HighRadius, recognizes more easily than most the benefits of automating his company’s cloud cost management with CloudZero.

In recent years, we’ve significantly advanced how we think about and use topology within AIOps and Observability solutions from Broadcom, while solidly building on our innovative domain tools. We’re eager to share these innovations, advancements, and benefits for IT operations. In this blog post, we level-set on the topic of topology, clarify several important concepts, and discuss the decisive role topology plays in delivering powerful capabilities for AIOps and Observability from Broadcom.

In the early days of DevOps, building and maintaining infrastructure required a specialized team. DevOps engineers were essential for ensuring smooth development operations and bridging the gap between development and IT operations. Today, however, with mature markets and advanced tools becoming standard, the necessity of a dedicated DevOps team is being re-evaluated.

The Java Virtual Machine (JVM) is an important part of the Java programming language, allowing applications to run on any device with the JVM, regardless of the hardware and operating system. It interprets Java bytecode and manages memory, garbage collection, and performance optimization to ensure smooth execution and scalability. Effective JVM monitoring is critical for performance and stability. This is where OpenTelemetry comes into play.