Downtime happens. While it can certainly be chaotic and stressful, if handled properly, it can also be a chance to build customer trust and loyalty. The way you respond to and communicate around incidents and downtime tells customers a lot about what you value. Therefore, it’s essential to show customers you value them by communicating early, often, and candidly during an incident.
Previously on WLSDM blog, we have learned about monitoring applications’ database statements (JDBC SQL) and performance on Oracle WebLogic server. In this blog post we have created another tutorial to learn how to monitor and diagnose WLSDM back-end EJB business method invocation events.
It’s 2:37 a.m. on a Tuesday night, you’re asleep—but it’s also your turn to be on call. You receive a phone call from PagerDuty. Your partner hits you with a pillow in an attempt to wake you up. It worked. You groggily answer the call and hear your favorite robo-guy on the other end of the line.
Nobody knows your services/infra better than you, not even Honeycomb. If there’s one maxim for Honeycomb, it’s that context is king. Context determines the questions you can ask. The only way to make complex systems truly tractable is to make all questions possible. Ergo: more context. Context everywhere. Context coming out of the walls. You should be awash in context.
The concept of dark data is only just starting to gain prominence in IT circles. However, there is still a lot of confusion as to just what the term refers to, and the nature of the challenges and opportunities presented by the phenomenon.
Citrix Director is a web-based monitoring console for Citrix XenApp and XenDesktop virtualization platforms that allows administrators to control and monitor virtual applications and desktops. Starting with version 7, Citrix Director is the default management tool, replacing the erstwhile Citrix EdgeSight.
Today we’ve introduced an overhaul of our reporting tool which will make it much easier to get the exact data you want sent out to the people who need to see it. Previously it was only possible to send an automatic report for all uptime tests in your StatusCake account.
Data safety is a major concern for users when surfing the Internet. The complete knowledge of what their computer is sending across the browser to the website they are visiting might not always be clear to most users, but the reassurance that that data is in safe hands and will not be misused is sufficient.
