Operations | Monitoring | ITSM | DevOps | Cloud

Inside TeleTracking's journey to build a better observability platform with Grafana Cloud

Oren Lion, Director of Software Engineering, Productivity Engineering, and Tim Schruben, Vice President, Logistics Engineering, both work for TeleTracking, an integrated healthcare operations platform provider that is Expanding the Capacity to Care™ by helping health systems optimize access to care, streamline care delivery, and connect transitions of care.

The testing pyramid: Strategic software testing for Agile teams

The testing pyramid model untangles the complexity of software testing by fitting it into an efficient hierarchical structure. By focusing on unit tests at the base, integration tests in the middle, and end-to-end tests at the top, the testing pyramid ensures that most testing efforts are spent on tests that are fast, reliable, and easy to maintain. This allows for quicker iterations, improved code quality, and more stable releases.

Why Knowing the Front-End and User's Experience of Your Platform is Key to Understanding How that Platform is Working

We have all been there. When you are trying to buy a ticket and the app crashes or loads the next web page when booking a holiday only to find it takes forever and appears to hang. Our frustration level increases and if it continues, we will exit and go elsewhere. With banking apps though, we won’t move straight away but repeated bad experiences here will be remembered and eventually will make us move.

Integrating AI and DevOps for Software Development Teams

For a long time, the domains of Machine Learning and AI on one side, and software development on the other side, were separate kingdoms. Sometimes, they touched, and something magical would happen. But more often, things didn’t really work out. They faced challenges stemming from a lack of mutual understanding, shared language, and compatible tools. With the meteoric rise and increased accessibility of powerful generative AI and LLMs, the need for collaboration to achieve real-world engineering and customer value has never been more vital.

TM710344: IT Admins Scramble to Identify Source of Microsoft Teams Incident

Did Microsoft Teams chat seem a little quieter on Friday, January 26th? Maybe messages seemed to be coming in choppily or delayed – possibly some issues logging into Teams. It wasn’t a coincidence, Microsoft Teams started experiencing issues earlier in the day and at 11:45 a.m. ET issued incident TM710344 with the following message on X – formerly known as Twitter.

Innovator Preview: Ivanti Neurons for Patch Intune

In this conversation, Charity Tieri discusses two new features related to Patch for Intune. The first feature is the value of third-party patching through Patch for Intune, which provides time and resource savings for organizations using Microsoft Intune. The second feature is scopes in Microsoft Intune, which allows large organizations to operate in silos while sharing the same Microsoft Intune tenant. The third feature is custom application publishing, which enables users to publish applications that are not available in the catalog through Patch for Intune.

WhatsUp Gold & Flowmon Integration

Watch this video to learn more about WhatsUp Gold & Flowmon's out-of-the-box integration. You will learn how to integrate traditional IT Infrastructure metrics, such as CPU utilization or memory consumption on servers, with Network performance metrics, such as server response time coming from the Network traffic provided by Flowmon.

How Much Does IT Management Software Cost?

The quality of your IT department’s management software and its ability to quickly identify and fix vulnerabilities can determine your company’s success. While there are many types of IT management software available today, you must choose the right one that seamlessly aligns with your business needs, from determining the desired features and functions to understanding the factors that influence IT management software cost.

The Top 25 Vendor Selection Software and Tools in 2024

I’m LV, co-founder and CEO of Taloflow, a technology selection platform built for the AI productivity era. I’ve spent more than a year interviewing over 200 enterprise IT procurement professionals and IT and Engineering decision-makers and have found that the space of software selection and procurement is undergoing a sea change in expectations. Based on the interviews, I’ve determined nine steps in the software procurement lifecycle, but these are more fluid than ever.