What does reliability look like at a company that has thousands of employees and provides critical communication services to over 150,000 customers? We talked with Tyler Wells, Senior Director of Engineering at Twilio, to learn how he and his team created a culture of reliability at Twilio. He talked in depth about his experiences developing reliability goals, building reliability practices, and aligning engineering teams on these objectives.
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While technology plays a large part in the efficiency of warehouse operations, employees are the foundation. Prioritizing User Experience (UX) on employees’ mobile data entry devices, from handheld devices to fork truck-mounted barcode scanners, is crucial to maximizing productivity. SAP EWM provides the back-end functionality, but it is on these devices that everything comes together as they determine how, when, and where material handlers move products through the supply chain.
