Operations | Monitoring | ITSM | DevOps | Cloud

OpenTelemetry Browser Instrumentation

One of the most common questions we get at Honeycomb is “What insights can you get in the browser?” Browser-based code has become orders of magnitude more complex than it used to be. There are many different patterns, and, with the rise of Single Page App frameworks, a lot of the code that is traditionally done in a backend or middle layer is now being pushed up to the browser. Instead, the questions should be: What insights do frontend engineers want?

All About Incident Communication: What it Is, How to Do It, and Why It's Crucial for Business

No matter how much you try to avoid it, incidents are bound to happen. And while your first instinct is to resolve the issue, it shouldn’t be your only priority. By solely focusing on solving the problem and not communicating it to affected stakeholders, like team members and customers, you’re actively making the situation worse. In this article, we’ll discuss what’s incident communication and how to create a strong incident communication plan.

IDC survey validates the benefits of ServiceNow certification

Time after time, customers tell us how investing in ServiceNow certification helps them deliver better business outcomes, accelerate time to value, and drive innovation. The benefits for individual ServiceNow professionals are equally clear: skills that power team success, increase credibility, and enhance career prospects. An IDC survey provides independent confirmation of these benefits.

Cloud Elasticity: What Happens When You Lose Control

In an on-premises environment, you have to pay for the capacity you have regardless of whether you’re using it, and you can’t exceed that capacity without purchasing and provisioning new hardware. In the cloud, however, you have much more flexibility thanks to cloud elasticity, which is the ability to automatically provision or deprovision resources based on workload changes.

Digital Wellbeing and the Overlapping Roles of HR and IT

Who oversees employee digital wellbeing? Nexthink’s Meg Donovan (Chief People Officer) and Tim Flower (Global Director of Business Transformation) recently sat down to answer this question on the minds of so many business leaders. Of course, Human Resources departments have traditionally shouldered the responsibility of managing employee wellbeing. But a recent Nexthink survey reveals that unreliable IT services and equipment is the third biggest contributor to employee turnover and burnout.

Canonical Achieves AWS Graviton Ready Designation

29 November 2021: Canonical, Publisher of Ubuntu, announced today that it has achieved the AWS Graviton Ready designation, part of the Amazon Web Services, Inc. (AWS) Service Ready Program. This designation recognizes that Canonical + Ubuntu Server and Anbox Cloud Appliance has demonstrated successful integration with AWS Graviton Service.