Operations | Monitoring | ITSM | DevOps | Cloud

Setting meaningful goals for your technology investment decisions requires an understanding of your requirements. Primarily, that’s… Measuring your IT maturity is one way to advance your IT performance — in a way that aligns with your organizational goals and minimizes the risk of failure. You can compare your current situation to a group of peers or competitors and also to industry benchmarks. Let’s take a look.

Cloud computing changed the way enterprise IT works. Investments in public technologies are forecasted to grow by 21.7% to reach the $600 billion mark by the end of this year. The trend is driven by two major factors: Business organizations view these capabilities as an imperative for digital transformation — especially the domain-specific IT services that solve problems unique to their industry verticals.

Who is software for? It’s an interesting question, because there’s an obvious answer. It’s for the users, right? If your job is to write software, then it’s implied that the most important thing you should care about is the experience people have when they use your software.

Unveiling the exciting new features in the upcoming release of Alloy Navigator, the all-in-one ITSM/ITAM solution.

Hey, Matt from GitKraken here. I’ll admit, we’re a tad obsessed with developer productivity. Tools like GitKraken Client and GitLens are great for helping any developer go further, faster. But building software is most often a team sport. So over the past year, customers of all sizes have been imploring us to fill two important voids.

With the smart home revolution in full swing, choosing the proper hardware for platforms like Home Assistant can be overwhelming. Whether you’re new to home automation or a seasoned pro, the hardware you select can make or break your experience. But fear not! This comprehensive guide will demystify the requirements, delve into the various options, and help you make an informed decision. From the compact Raspberry Pi to the powerful Intel NUC, we’ve got you covered.

Mezmo Edge enables users to deploy telemetry pipelines and process data in their own environment. A significant advancement in Mezmo’s capabilities, Edge is especially useful when working with sensitive medical or financial records. Organizations that need to comply with PCI, GDPR, or CCPA or that generally work with PII will benefit from Edge’s secure approach to data protection. Edge also provides the telemetry data optimization benefits of a pipeline without cloud data egress charges.

To get the most out of your incident response processes, consistency is crucial. The more predictable you can be whenever issues crop up, whether a small bug or a major outage, the quicker and more confidently you can respond. In practice, incident response is equal parts knowing how to actually resolve the issue and having the confidence that the processes in place will help get you through without added stress.

In this post we adopt a slightly different lens through which to “see” and understand IT orchestration understood to be an orderly sequence of automations executed across disparate domains, including servers, networks, security, apps, cloud and more.

Whether you're a seasoned network administrator or a curious tech enthusiast, the ability to diagnose and resolve network issues is an essential skill. When it comes to troubleshooting network problems, few tools are as powerful and revealing as the humble traceroute. In this blog post, we'll delve into the world of traceroute troubleshooting, uncovering its inner workings and demonstrating how it can be your secret weapon in identifying and resolving network issues.