As part of our recent failure testing project, we ran into an interesting failure mode involving the OpenTelemetry SDK for Go. In this post, we’ll show you why our apps stopped sending telemetry for over 15 minutes and how we enabled keepalives to prevent this kind of failure from happening in the future.

Have you ever wondered who ensures that your IT services run smoothly, even when everything seems to be going wrong? That’s the job of an incident manager. When critical systems fail or disruptions occur, the incident manager steps in to coordinate a swift and effective response, minimizing the impact on your business. But what exactly does this role do, and why is their role so essential?

Everyone working in the world of IT knows that downtime is the enemy. Whether it's a server outage, a security breach, or a network failure, incidents can disrupt business operations, leading to lost revenue and frustrated customers.

Achieving SOC 2 compliance is not just an option—it’s a necessity. SOC 2 compliance demonstrates your organization’s commitment to data security, making it a critical component for businesses that manage sensitive customer information. Achieving this standard can be complex, but with the right guidance and tools, it becomes manageable. This guide will walk you through the key steps to achieving SOC 2 compliance.

As a solutions engineer, I always handle the complex challenge of collecting IT and security data. The variety of modern ephemeral systems increases the complexity of collection requirements. Cloud, PCF, and Kubernetes emit metrics, logs, and traces through methodologies like Cloud Foundry’s Nozzle, Prometheus scrapers, and OpenTelemetry collectors. I often find all of these deployed in parallel in a single enterprise environment to meet the evolving needs of IT Ops or SecOps.

Kubernetes namespaces are a fundamental way of organizing your Kubernetes cluster resources to isolate groups of resources for specific needs. With better resource management, easy organization, robust security, and high scalability, Kubernetes namespaces help immensely in development, team handling, and application life cycle management. Site24x7 offers a strong platform for monitoring your Kubernetes namespaces so you can gain granular visibility into the performance and health of your deployment.

A slow website equals lost opportunities. Frustrated users abandon slow-loading sites, impacting conversions and search rankings. Prioritize website speed for business success and exceptional user experiences. Site24x7's waterfall chart is a critical tool for understanding and optimizing webpage performance. It provides a visual representation of the sequence and timing of resource loading on a webpage. This in-depth breakdown helps identify performance bottlenecks and areas for improvement.

Azure SQL Managed Instance is a fully managed Platform as a Service offering. It closely resembles the on-premises SQL database server, making it an excellent choice for users who want to set up a hybrid environment. SQL Managed Instance has good feature compatibility with the on-premises SQL Server. There are three main factors that directly contribute to or affect the pricing. Here’s a quick breakdown to help you understand how the costs add up.

One of the biggest challenges observability teams face today is gaining end-to-end visibility into their cloud native apps, including modern browser frontends. Without that visibility, you potentially open the door to bad end-user experiences that can hurt customer satisfaction, reduce search engine discoverability, and interfere with overall business goals. This is the exact challenge we address with Grafana Cloud Frontend Observability.

JIT Access, sometimes referred to as just-in-time provisioning or just-in-time privileged access management (JIT PAM), is a security strategy that grants users access privileges for limited time periods. Access is granted on an “as-needed” basis. For example, if a developer requires access to a specific platform for a week or as part of an on-call access to production duty, a JIT Access system can provide that access and automatically revoke it after the time period ends.