Operations | Monitoring | ITSM | DevOps | Cloud

Blog

Common Challenges of Knowledge Management

Many organizations are pressingly concerned about the challenges of Knowledge Management as they struggle to create, share, use, and manage their knowledge and information effectively. Effective Knowledge Management is crucial for making informed decisions, innovating, and staying competitive. But how do organizations overcome the obstacles that prevent them from achieving their Knowledge Management goals?

What Is AES Encryption: Advanced Encryption Standard Explained

AES (Advanced Encryption Standard) encryption is the current cryptographic standard used and promoted by the US government for securing sensitive data. It is used widely in cybersecurity, protecting IT infrastructures, and securing communications. This guide explains what AES encryption is, how it works, and where it is used. It also explains its importance in cybersecurity and in securing valuable data.

What is a Webhook?

You may have seen webhooks mentioned in some of your apps before and thought: “Would I benefit from using a webhook?” In a word: yes. In simple terms, webhooks are an easy way for one app to “speak” to another, allowing data to be passed between systems that are otherwise unconnected. Applications and services such as Twitter, Discord, Youtube, and Github all use webhooks to provide you with the services you know and love. So that begs the question: how do I use webhooks?

6 Best Free OnCall Software in 2024, Open-Source and SaaS

In the world of IT and DevOps/SRE, managing incidents efficiently is paramount. When an unexpected issue arises, having the right OnCall software can make all the difference in minimizing downtime and maintaining service reliability. OnCall software ensures that there’s always someone available to respond to incidents, no matter the time of day. This tool is vital for businesses that operate around the clock and cannot afford to let issues go unresolved for long periods.

Why Observability is Critical to Cyber Resilience

Whether an enterprise operates in technology, healthcare, financial services, or another business vertical, cybersecurity must remain top of mind. In addition to the numerous international cybersecurity regulations, like the NIST Cybersecurity Framework, GDPR, and other mandates, enterprises must also prioritize cybersecurity to mitigate downtime, protect sensitive data, and uphold customer trust and brand reputation.

Understanding Alert Fatigue - Causes and Prevention Strategies

Alert fatigue plagues cybersecurity and IT professionals, compromising their ability to respond effectively to genuine threats. This phenomenon occurs when an overwhelming volume of alerts desensitizes responders, leading to missed critical notifications and increased security risks. Understanding alert fatigue is crucial for organizations aiming to maintain robust security postures and operational efficiency.

Cloud Infrastructure Explained - Components and Benefits

Cloud infrastructure provides the hardware and software components that power cloud computing. It allows you to focus on your business logic instead of managing physical resources. In this article, you'll learn about cloud infrastructure, its benefits, and core components. You'll also explore delivery and deployment models that cater to different business needs, and discover how SigNoz can help you monitor and optimize your cloud infrastructure.

Australian local governance: Four ways observabIity helps achieve IT resilience

Australian city councils rely on a variety of computer applications, information websites, and service portals to help run the civic infrastructure and essential citizen services. Typically, Australian city councils operate a hybrid IT infrastructure that is a mix of both on-premise legacy applications that have passed the test of time and several modern cloud platform-based deployments that work together.

Top 10 APM Tools - Comprehensive Comparison [2024 Guide]

Application Performance Monitoring (APM) tools are essential in software development landscape. As applications become more complex, ensuring they perform optimally has never been more critical. APM tools allow developers to monitor, diagnose, and optimize applications, ensuring a seamless user experience. In this article, we'll explore the top 10 APM tools available today, highlighting their features, pros, and cons to help you make an informed decision.

Customer Advisory Boards: How to Make Them Work

If you’ve been wondering about setting up a Customer Advisory Board (CAB) at your company, you’re not alone. Many companies, including our product team here at Zenduty, have found them incredibly valuable for getting direct input from clients, shaping product roadmaps, and building stronger relationships. Let’s dive into what makes a CAB effective, drawing from some real-world experiences shared by some of the best in the business.