Operations | Monitoring | ITSM | DevOps | Cloud

Citrix Workspace Monitoring and Management

This is another customer blog highlighting common customer scenarios that we typically see while working with large enterprise customers. There are many use cases in regard to a typical Citrix Digital Workspace environment where the endpoint is managed by a different team, outsourced to an external organization, or even unmanaged when employees work from home on a non-corporate device.

CIS Control Compliance and Centralized Log Management

Your senior leadership started stressing out about data breaches. It’s not that they haven’t worried before, but they’ve also started looking at the rising tide of data breach awareness. Specifically, they’re starting to see more new security and privacy laws passed at the state and federal levels. Now, you’ve been tasked with the very unenviable job of choosing a compliance framework, and you’re looking at the Center for Internet Security (CIS) Controls.

Ask Miss O11y: Do I Need Observability If My Stack Is Boring?

Observability came out of microservices and cloud-native, right? If you have a simpler architecture, does o11y matter?” — this question came up during recent office hours Yeah, sort of. On both counts—yeah, it sorta came out of microservices and cloud native, and yeah sorta, you need it with a simpler architecture (though perhaps not as desperately as you otherwise might).

Five Things Every MSP Should Do to Optimize Their Service Delivery

One of the best parts of my job is helping our partners work through challenges. In these situations, I usually review their N-able N-central® configuration and offer suggestions on operational adjustments they can make to best align their service delivery to their RMM. I also enjoy working with leadership, such as the managing VP or director of IT, who can invoke real transformational change in their organization.

Quickly identify client side errors and latency, with Splunk RUM

Splunk RUM (Real User Monitoring) helps software engineers quickly identify and isolate the most glaring client side performance issues, from errors to latency. Easily measure performance across your entire production environment, to specific services or applications, and seamlessly click into backend service performance.

Distributed Tracing 101

The boom of digital commerce is making all businesses take a closer look at how they deliver great customer experiences. To stay competitive, businesses today are using cloud-native architectures, because the cloud-native applications they produce deploy quickly and better support the continuous improvement cycles of agile methodology. Behind the practicality of keeping online customers happy are distributed cloud environments that business applications use for each customer interaction.