Operations | Monitoring | ITSM | DevOps | Cloud

I recently spoke to the IT Director and Head of End User Computing at a leading healthcare company who implemented Salesforce globally across their entire employee user base 9 months ago (before later becoming a Nexthink customer). She told me their Salesforce licensing model was similar to others you’ll see in market: a set of base licenses and then selected add-ons based on employee roles – with some at no charge and others priced ala carte. Her problem? License metering.

What do Google’s DevOps Research and Assessment (DORA) and Rollbar have to do with each other? DORA identified four key metrics to measure DevOps performance and identified four levels of DevOps performance from Low to Elite. One way for a team to become an Elite DevOps performer is by focusing on Continuous Code Improvement.

As everything good in life, serverless also comes with its downsides. One of them is the infamous “cold start”. In this article, we’ll cover what they are, what influences serverless startup latency, and how to mitigate its impacts in our applications.

Globally the impact of AI is increasingly growing year on year in every industry sector. Opening new scopes in construction & architecture sector, the global AImarket is estimated to grow at a CAGR of 29.4% (around) from 2019 to 2026 and is expected to reach around US$ 2.1 Billion by 2026.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore why organizations should implement Zero Trust in 2021. In 2010, John Kindervag introduced the concept of “Zero Trust” which has become a touchstone for cyber resilience and persistent security. Zero Trust is not a security product, architecture, or technology.

In my time as a systems engineer in the insurance industry, I learned a lot about compliance programs and the challenges that organizations face to ensure infrastructure is compliant. Audits were time-consuming and handoffs between security, compliance, and infrastructure operations teams were always challenging.