Operations | Monitoring | ITSM | DevOps | Cloud

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Simple mind

Simple mind. Thinks anytime, anything. But what does a simple mind really thinks when faced with a down website? Imagine yourself, you are sitting down at home after a long long day at work. You have had your coffee with you and you just can't wait to plan this calming vacation after waiting for months and months. Don't get too excited, there is a surprise waiting for you on the other side of the screen. Apparently, you can't reach the website you were supposed to book everything from.

PagerDuty Surpasses 300 Integrations, Cementing its Leadership in Open Ecosystems for Real-time Operations

SAN FRANCISCO – Sept. 4, 2018 – PagerDuty, a global leader in digital operations management, today announced it has surpassed 300 integrations as part of its market-leading, open ecosystem for real-time operations. This ecosystem enables PagerDuty customers to automate the detection, triage, response and resolution of real-time events and incidents across complex and constantly changing tech stacks and microservice architectures.

PagerDuty Expands Atlassian Integrations to Enable Real-Time Operations and Collaboration Across Teams

SAN FRANCISCO and BARCELONA – Sept. 4, 2018 – PagerDuty, a global leader in digital operations management, today announced a new set of integrations with Atlassian that helps teams across the enterprise to take action on incidents and collaborate in real time. As part of its 300-strong integration ecosystem, PagerDuty enriches and deepens its commitment to helping its common customers automate work by enhancing key integrations for the Atlassian suite.

Standing on the Shoulders of Giants (and Reusing Their Queries)

Here at Honeycomb, we spend lots of time thinking about how to help our users be more awesome at unearthing insights from their data so they can solve production issues in real-time. We think a lot about how to make running a query easy, how to guide users to wield our Query Builder effectively to find the needles in the haystacks of data that they send us.

The downside to using email to manage your on call team

There are a number of reasons why email is predominately used to manage an incident. Everyone usually has access to email and the email technology has already been “paid for”. Therefore it’s easy to think of email as being a cheap resource that’s easy for MSPs to use. But easy isn’t always best…or even appropriate.