Operations | Monitoring | ITSM | DevOps | Cloud

As of October 15, 2020, Mattermost Extended Support Release (ESR) version 5.19 is no longer supported. If any of your servers are not on ESR 5.25 or later, upgrading immediately is required. With our simple upgrade steps, it takes only a few minutes. Extended Support Releases are releases that will receive backports for high severity or high-impact security fixes for the length of their lifecycle.

IT Service Management (ITSM) strategies and platforms inherently target IT: it’s a part of the acronym! And, the ITSM platform is the bridge between IT and the organization’s employees. Sure, IT is a key player when it comes to connecting employees to services, but they aren’t the only internal service provider who could benefit from streamlining their activities.

When you’re troubleshooting, issues seem to fall into two categories: issues based on an alert or error message where you have a good idea where to start and ones where you have no idea what’s going on. The first issues are usually straightforward. You use the information provided in the alert or error message to search the logs and pull up the relevant event messages.

All developers have seen them, even in well-structured Golang programs: comments suggesting you keep away from lines of code since they seem to be working in a magic way. These warnings make us timid, fearing we might break something. But applications need to change, to improve and innovate. That’s why unit tests are a vital part of software development. They help developers know whether the small parts of their software perform their intended function correctly.

Our sales team receives handfuls of patching questions so often, we almost brought in the bots to answer. But because the questions below require more explanation, I grabbed a few minutes with Ivanti’s patch management resident expert, Chris Goettl, for answers to questions concerning patching in the cloud, standalone patching, validating patches, and patching remote endpoints.

Servers are an essential part of the IT of many companies. A server down could cause significant damage: from service stopping and productivity decreasing to losing direct sales and image problems that cause loss of customers. But these problems are not limited to the times when a server stops working. It is also common for this one, or any of the devices or applications involved in its operation, to suffer deficiencies – sometimes difficult to notice – that cause low performance.

Kubernetes refers to an open-source platform managing containerized service. This portable system simplifies automation and configuration. You can link an app in a Kubernetes cluster and connect it to IBM Cloud Kubernetes service through the VPN. In this article, we will focus on why your kubernetes pod stays in pending state.

Today we are officially releasing Graylog v3.3.6. This release includes a new enterprise output along with bug fixes that improve the functionality of Graylog. Please read on for a detailed description of the new output and the bug fixes. Many thanks to our community for reporting issues and contributing fixes!