Operations | Monitoring | ITSM | DevOps | Cloud

Resolve Actions for Service Desk - Configure Outlook Out-of-Office

Provide a self-service web app for your Service Desk personnel to configure user's Outlook Out-Of-Office (Automatic Replies). Resolve Actions provides you with a fully customizable web page and form designer, along with the IT Automation Designer, to meet your unique requirements for Service Desk and IT Process Automation.

B. Paques & K. Polossat | Combining the Power of InfluxDB and AWS for IoT | InfluxDays EMEA 2021

Data from sensors and systems flows in from a myriad of sources in industrial settings. In this session, learn how to combine the power of InfluxDB with IoT tools and cloud resources from AWS to extract the most value out of your IoT data. We’ll also be sharing some real-world examples of how customers are using these combined solutions to gain a competitive edge.

Deeper Visibility Into Complex Devices | THWACK Livecast Series Session #2

During this THWACK® Livecast series, we'll highlight SolarWinds network management tools designed to help IT professionals navigate increasing complexity with easy-to-use unified solutions. Attendees will learn how to leverage SolarWinds tools to communicate clearly and concisely to management, end users, or even ISPs.

SRE Availability Metrics

How available is your website, service, or platform? What must you monitor and measure to ensure availability? How do you translate uptime into availability? This chart has numbers that every Site Reliability Engineer (SRE) should know. Below the chart, you will find answers to commonly asked questions about SRE and associated metrics.

How to do network traffic analysis with VPC Flow Logs on Google Cloud

Network traffic analysis is one of the core ways an organization can understand how workloads are performing, optimize network behavior and costs, and conduct troubleshooting—a must when running mission-critical applications in production. VPC Flow Logs is one such enterprise-grade network traffic analysis tool, providing information about TCP and UDP traffic flow to and from VM instances on Google Cloud, including the instances used as Google Kubernetes Engine (GKE) nodes.

Automating load tests for APIs

In most cases, when users start to access and use a new application or a new release, app performs pretty well. As the user base grows and usage increases, the app can outgrow its infrastructure. Users can start experiencing a dip in performance. Latency increases, bandwidth and memory get exhausted quickly, and some code architectures start to fail because they do not scale well with the increased amount of users.

The Correlation Between Competitive Sports & Website Performance

Yesterday, we watched a nail-biting finish at the Tro Bro Léon cycling race in France. It was head to head for the finish between Pier Allegaert and local Yorkshireman Connor Swift. The time difference between Allegaert and Swift was milliseconds. That’s right, less than a second after 207km of racing!!! It was so close that even the race officials had to study the photo finish to determine the winner, after the tightest of sprints!

How to achieve faster time-to-value with Freshservice?

According to the latest report on ITSM in 2021 and beyond, when asked what main area their service desk would be focusing on in 2021, the largest proportion of respondents specified they will be focusing on automation of processes, tasks, and ticket handling. Some of the biggest trends are around Chatbots and Virtual Agents, as specified by 44% of respondents, and self-service, as specified by 42% of respondents.