Operations | Monitoring | ITSM | DevOps | Cloud

At Google Cloud, we strive to bring Site Reliability Engineering (SRE) culture to our customers not only through training on organizational best practices, but also with the tools you need to run successful cloud services. Part and parcel of that is comprehensive observability tooling—logging, monitoring, tracing, profiling and debugging—which can help you troubleshoot production issues faster, increase release velocity and improve service reliability.

Earlier this week, I wrote a blog stating our intention to fork Kibana and Elasticsearch. This was a huge decision on our end, one that we did not take lightly. A few days have passed since this announcement and I wanted to share how humbled and excited we are with the responses from companies and individuals who are eager to participate and contribute.

In my position, I get to work with a wide variety of organizations that each have a different level of monitoring maturity. But I’ve noticed an emerging pattern that I’ll call the ‘Critical Service Offering’ or ‘Executive Level Status’ dashboard. At their most basic level, these dashboards should communicate the current health of the application, provide some historical context and, most importantly, not be tied to infrastructure monitoring.