Operations | Monitoring | ITSM | DevOps | Cloud

Air-Gapped vs Private Network Backup: Which Is More Secure?

Compare air-gapped and private network backup approaches for ransomware defense, data protection, and secure recovery. Ransomware doesn’t stop at production data. Attackers are increasingly targeting the backups organizations depend on for recovery, turning a manageable incident into a much longer outage. These attacks make the choice between air-gapped and private network backup important — but it isn’t an either-or decision.

Why AI development creates a reliability blind spot for humans, and what to do about it

Application development and operations teams are adopting AI coding tools at an exponentially increasing rate, from a rounding error of 6% of code output by AI in 2023, to as much as 51%-75% for a majority of enterprises. Agents are making pull requests (PRs) faster than human developers could have ever dreamed. As features are pushed to market faster, there’s a sharp increase in production incidents, with 80% of development shops specifically tracing production outages to AI.

Announcing Gremlin Foresight AI

Today we're launching Foresight AI, Gremlin’s agentic resilience product that analyzes and tests your systems for potential failures, fixes them, and verifies reliability at the speed of AI. I've spent most of my career on call. At Amazon and Netflix, I served as a Call Leader, the person running the bridge when something big broke. Those years taught me the same lesson we founded Gremlin on: the best incident is the one that never happens.

Context Engineering for AI Agents: What to Feed an Agent and What to Leave Out

Picture a Monday at 03:10 UTC. An agent investigating an out-of-memory alert on payment-service works out the pattern: it runs out of memory every Monday between 03:00 and 04:00, and the spike lines up with the batch reconciliation job. The next Monday the alert fires again. A different agent picks it up and starts from zero, because nothing it can see holds what the first one learned.

Manage synthetic checks at scale: Introducing folders in Grafana Cloud Synthetic Monitoring

As your use of Grafana Cloud Synthetic Monitoring grows, so does the number of checks you need to manage across services, environments, and teams. Eventually, a single flat list of checks becomes difficult to navigate, and even simple questions get harder to answer: Which checks belong to the payments team? Can I disable everything in staging during a maintenance window? Who should be able to edit the checks for this service?

Find answers faster with PagerDuty Docs: one site for engineers and the AI assistants they work with

This blog post is part of PagerDuty’s ongoing series on how we’re helping customers navigate their journey towards autonomous operations. Read on to learn about how PagerDuty’s PagerDuty Docs recently announced in builds towards this vision. Documentation is the living manual for any product. Over 68% of developers still turn to docs first when learning a new tool, and 84% now use an AI tool daily. Those two numbers together change what documentation is for.

Stop rewriting the same update with AI-Powered Incident Communications

This blog post is part of PagerDuty’s ongoing series on how we’re helping customers navigate their journey towards autonomous operations. Read on to learn about how PagerDuty’s AI-Powered Incident Communications builds towards this vision.

The Rundeck MCP Server: AI where your Automation lives

This blog post is part of PagerDuty’s ongoing series on how we’re helping customers navigate their journey towards autonomous operations. Read on to learn about how PagerDuty’s Runbook Automation / Rundeck MCP Server recently announced in GA builds towards this vision.

Shipped: Views now work for every access level

Most people who open CloudZero care about one slice of the spend, like their team, their product, or their region. A View gives them that slice in one click, with the grouping and filters already set, so nobody has to rebuild the same Explorer query every week. Views now work for everyone in your organization, including people with scoped access.