Integrating IT Asset Management (ITAM) with your service desk is crucial for streamlining business activities and optimizing resource utilization. The ITAM process encompasses the tracking, managing, and reporting hardware assets throughout their lifecycle, ensuring that data centers operate efficiently and cost-effectively. By aligning ITAM with your service desk, you create a unified system that enhances visibility and control over assets from procurement to retirement.

The artificial intelligence (AI) revolution is here. If you’ve been following the meteoric rise of companies like NVIDIA, you understand that the AI revolution isn’t just a passing hype cycle. To train complex models like Large Language Models (LLMs), organizations are turning back the dial to private data centers and high-performance computing (HPC) infrastructure — which requires thousands of servers all working in harmony.

A few weeks ago, CDK Global, a software provider with 15,000 North American car dealership customers, faced back-to-back cyberattacks, effectively taking down scheduling, records, and more for their thousands of customers for days. The CDK Global attack is also the latest cyber incident to spur larger industry-wide conversations around the supply chain risks posed by increasingly ruthless and aggressive bad actors.