Operations | Monitoring | ITSM | DevOps | Cloud

Ivanti Security Appliance (ISA) Series: Built for Secure Access

As the Everywhere Workplace continues to expand across the world, businesses demand the solutions they choose have the security, speed, reliability and the power to handle larger and ever-more complex data while remaining easy to manage, easy to deploy and easy to maintain. As the work-from-home movement continues to ripple across every industry, ensuring employees have the tools and connectivity they need anytime, anywhere is the key to success.

How to get all your customer service channels 'smiling'

One of the first things a voice-over acting coach tells their class is that people can hear your face. Studies back that up, even pointing out that we all have “smile sense”—being able to tell if a speaker on the phone or radio is happy. The same applies to customer service. Customers can tell if the agents they speak with are happy.

Efforts to Secure OSS fired up after Log4Shell

Who would have thought software could rattle the White House? But a vulnerability in Log4J, a popular open source software project, exposed critical digital infrastructure to remote code execution attacks. This prompted the US Government to engage big tech, infosec professionals, and open source organizations to come together to help secure open source software.

How to manage medical equipment?

A hospital must have a good supply system to ensure that it never runs out of medical supplies, such as pharmacy stock, and never puts a patient’s health at risk. Having an up-to-date inventory can solve many problems related to medical equipment and inventory management. The use of a healthcare and medical asset tracking management software allows you to centralize the information of your equipment and pharmaceutical products and to facilitate their management.

Cloud vs. On Premise: Which is Better?

With the wide range of services and flexible pricing models offered by providers, more and more organizations are moving their businesses to the cloud. According to Gartner, enterprise spending on the cloud has grown 18% in 2021 and is expected to be around 14.2 % of the total enterprise IT spending by 2024. With the growth of IoT, AI, and machine learning, we can expect more computing to shift to the cloud.

Ask me Anything with WUG Ninja

You may have heard about an ‘Ask Me Anything, and its popularity across social media platforms like Instagram and Reddit. In our first Ask me Anything Webinar for What’s up Gold, our in-resident WUG Ninja, whom you’ve seen in many other webinars will be here to answer your questions about WhatsUp Gold! In this on-demand session, we’re turning it to you, to ask us questions. But there’s one catch, you have to submit the questions ahead of time (in the form on the right). You can ask us whatever you want, but here are some sample questions to get your creative juices flowing.

Digital Transformation Is Necessary, Even For The Most Traditional Industries

For many traditional, labor-intensive industries, the rapid digitalization of the world and the professional sphere is a situation that is difficult to embrace but one we must face. Digital transformation is usually a long and tough process. It requires a clear strategic vision, open-minded employees who are ready for change and sufficient digital-savvy workers in the company.