Operations | Monitoring | ITSM | DevOps | Cloud

Dev Sneak Peek: Custom categories, drag-and-drop, unread channel filtering & more

Mattermost now gives users flexibility to organize channels and direct messages into custom, collapsible sidebar categories. Users gain full personalization of their sidebar to improve productivity, reduce clutter, and focus on what matters. Today, we’re excited to share a preview of some of the experimental sidebar features that the Mattermost team has been working on.

Synthetic User Click Recorder (using Selenium & germainAPM)

Using germainAPM and Selenium, it is now - super easy- to record a Synthetic User Scenario/Click(s), run it 24x7 at a set frequency, be alerted whenever it fails ( indicating an issue on your webapp e.g. broken link, checkout issue, page not coming up, etc), automate execution of script (to self-resolve issues, etc). All this for proactive issue detection and resolution. In addition to this feature, germainAPM offers many other features (real user session recording and replay, automatic functional and technology issue detection, end-2-end analysis, resolution of issues, etc).

7 Ways Cloud-Based ITSM Solutions Can Make IT Support a Breeze

Moving to the cloud is one of the most critical trends in digital transformation. Gartner even predicts that by 2022, 90% of companies will be using cloud services. As cloud adoption becomes more prevalent, let’s take a look at why the cloud pairs so well with IT service management (ITSM).

Essentials of Microsoft Teams VoIP Monitoring

Microsoft Office 365 has an upper hand over other tools. The Office 365 ecosystem enables users to easily collaborate while working remotely. Users have a range of solutions to choose from and Office 365 offers an additional advantage – easy integration between these tools. Microsoft Office 365 has over 200 million monthly active users.

Upcoming PostgreSQL Support for Icinga Certificate Monitoring

Our goal is to support both MySQL and PostgreSQL as a backend wherever we need a database. Our latest addition in this area was PostgreSQL support for reporting, which will be released in the next few weeks. We don’t have PostgreSQL support for Icinga Certificate Monitoring yet. But it has already been worked on and the pull request for it is waiting to be tried. We would be happy to receive feedback in this regard so that we can fully merge PostgreSQL support as soon as possible.