Operations | Monitoring | ITSM | DevOps | Cloud

StrandHogg vulnerability threatens 500 of the most popular Android apps

Earlier this month, security researchers at Promon, a Norwegian firm that specializes in in-app security, uncovered a unique vulnerability in Android devices that allows malicious apps to masquerade as legitimate apps and prompt for intrusive permissions that allow them to: Listen to the user through the microphone, Take photos using the camera, and a lot more.

ServiceDesk Plus named Contender in the Enterprise Service Management space by independent research firm

Forrester has recognized ManageEngine as a contender in the Enterprise Service Management (ESM) space in its latest Forrester Wave: Enterprise Service Management, Q4 2019 report. The report covered twenty-three criteria and recognized fifteen providers in the ESM space.

ManageEngine recognized as November 2019 Gartner Peer Insights Customers' Choice for IT service management tools

ServiceDesk Plus, ManageEngine’s flagship ITSM software, has helped over 100,000 service desks around the globe streamline and efficiently manage their IT service management processes. Now, we’re excited to announce that we’ve been recognized as a Gartner Peer Insights Customers’ Choice for IT service management tools! This is a testament to the extensive ITSM capabilities of ServiceDesk Plus.

What is vulnerability management and why should enterprises adopt it?

In the current digital era, enterprises across the world heavily rely on information systems for day-to-day operations and for accessing business-related data. In essential institutions, such as banking and financial, health, and government, protecting information is critical and any security mishap could disrupt daily operations. The intention of attackers is to either deny services until a ransom is paid or breach security to gain access to critical information.

Five worthy reads: The privacy implications of AI

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore the relationship between AI and data privacy. From smart devices and voice assistants to mediating traffic and enhancing personalized shopping experiences, artificial intelligence (AI) has found widespread application in many aspects of life.

Why businesses need to suit up against cyberattacks in 2020

Cyberattacks are never going away; in fact, things appear to be getting worse. The complexity of attacks has escalated, resulting in more sophisticated, targeted takedowns. Just look at the attacks in Baltimore, Atlanta, Florida, and Spain within the past few years. Organizations around the world have had their operations halted by ransomware, with some taking weeks to get back to normal.

Mitigating cyberthreats in 2020: A unified approach to endpoint security

Unsecured endpoints can cause catastrophic incidents that threaten an organization’s security and reputation. The ability to identify, preempt, and thwart breaches at the device level is critical to your organization’s security posture. In this webinar, you will learn about major attacks of the past, vulnerabilities that led to these attacks, and how to build a proactive shield against them.

[Webinar] Release Management in ServiceDesk Plus Cloud.

Software releases, whether simple or complex, often entail common challenges like lack of communication between different teams, scheduling conflicts, and absence of central control. Failing to adequately address these challenges may result in underdeveloped or failed releases. This can cause an increase in outages leading to costly downtime that could have otherwise been prevented.

Now or never: Your last stand against cyber attacks.

The Global Risks Report 2019 states that cyber attacks are one of the top five risks to global stability. In the cyber world, there are just two categories of people: one category who've realized that they've been attacked and the other category who are yet to realize. In this technology-infused world, anybody can become a hacker with just $1; that's how critical cyber security is.