Beat the blues this Blue Monday with Monitoring
Blue Monday is here! Yes, we’ve all heard about and experienced the Monday blues, but what is Blue Monday?
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Five worthy reads: The road to empowering employees through data democratization
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In the first Five worthy reads of this year, we’ll explore data democratization in detail, from its definition to its pros and cons, and provide some ways to use it for data empowerment.
Manage the new Edge with Browser Security Plus
Not long ago, Microsoft announced the upcoming launch of its all-new version of the Edge browser that’s built on Chromium. The launch date for the new Chromium-based Edge browser, January 15, 2020, is almost here, and we on the Browser Security Plus team are ready to provide Edge browser management support for all versions. How can Browser Security Plus manage the new Edge?
Introducing ServiceDesk Plus MSP version 10.5 with Time Sheet, field service management, and more!
Start the new year, and the new decade, off right with a new service desk! The latest version of ServiceDesk Plus MSP comes loaded with features designed to boost the overall business and service desk productivity of managed service providers (MSPs). With a refreshing new UI, ServiceDesk Plus MSP is bringing some exciting new features like the MSP Business Dashboard, Time Sheet, and field service management in the latest version.
Introduction to Hardware Asset Management
IT asset management is a critical part of any IT infrastructure management team. When done correctly, IT asset management can bring significant cost savings to your organization, and ensure that the IT support you're providing is quick and efficient.
IT security: PowerShell as a cyberattack tool
Tools and features introduced with the intention of benefiting and empowering an organization can sometimes end up being misused. PowerShell is a classic example.
A look back at 2019: A road that led us to greater heights!
What a great year 2019 turned out to be for ManageEngine IT operations management (ITOM) solutions! This past year, we introduced new features to help improve the performance of network devices, VMs, applications, etc. for organizations of any size. On the note of organization size, we introduced three new editions this year, each designed to cater to the IT operations management requirements of organizations of different sizes.
Configuring an effective change management process
In this video, we'll go over configurations that are key to implementing an effective change management process in ServiceDesk Plus.
The six stages of Change management process : Part 2
In this video, we're going to take a deep dive into the six-stage change management process. Let's follow a change record through its life cycle and see how it gets logged, passes through different stages, what roles the stakeholders play at each stage, how communication happens, and finally, how the change is successfully closed.
A subject matter expert's review: RouterFreak on OpManager
Given the myriad of choices people have for a product in the market, deciding upon an option has become a daunting task. Online review sites and expert reviews on the internet have become the go-to for credible information about products. So, when RouterFreak, a subject matter expert in network tech decided to review OpManager, we just had to show the world what the experts think about us.