Operations | Monitoring | ITSM | DevOps | Cloud

Internal developer portals (IDPs) have become essential tools in platform engineering, helping standardize developer workflows and reduce friction by providing self-service access to tools, APIs, and infrastructure. During my time on a platform team, I experienced firsthand the transformative power of IDPs. Our team implemented custom solutions that significantly reduced load on developers, allowing them to focus on writing code rather than navigating complex infrastructure.

At least once a week, a team reaches out to discuss migrating from an established SIEM or analysis platform. This major decision is influenced by several compelling factors, which can create significant work for engineering teams and pose risks to the business. The cost of switching to a new platform, often referred to as displacement costs, can be substantial.

The information age has leapt forward with the explosive rise of generative AI. Capabilities like natural language processing, image generation, and code automation are now mainstream — driving the business goals of winning customers, enhancing productivity, and reducing costs across every sector. New large language models are emerging almost daily, existing language models are optimized in a frantic race to the top. There seems no stopping the AI boom.

Despite the nonstop warnings, millions of users still gamble with their data. A 2023 survey by Acronis revealed that 41% of people rarely or never back up their digital files, and businesses aren’t much better. Fewer than 20% of businesses back up their SaaS data, even though tools like Google Workspace and Microsoft 365 don’t guarantee full recovery after a loss or attack. The consequences?

‍ Welcome to the ilert quarterly product updates! If you missed the winter round-up, check the previous issue and learn more about ilert Deployment events, call flow AI voice agent, updated reports, and more.

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